Akkodis Group Nordics · 13 hours ago
Database Administrator
Akkodis is seeking a Database Administrator for a Contract with a client in Gahanna, OH. You will support large-scale transitions to Microsoft Teams Calling while configuring routing policies and resolving complex L3 voice issues.
Embedded SystemsSoftware
Responsibilities
Configure and manage Microsoft Teams Phone System, including calling policies, call queues, auto attendants, and number assignments
Perform end‑to‑end telephony migrations from Cisco Call Manager to Teams, including user cutovers, PSTN transitions, and number porting
Configure, monitor, and troubleshoot SBCs (AudioCodes/Ribbon/Oracle) for Direct Routing and call flow accuracy
Reconfigure or decommission Cisco voice gateways, SIP trunks, and routing tables post‑migration while ensuring E911 compliance
Provide L2/L3 support for call routing issues, call quality problems, Teams policy conflicts, and device registration failures
Create and maintain detailed SOPs, migration runbooks, rollback plans, and user documentation for smooth operational continuity
Qualification
Required
Bachelor's degree in information technology, Computer Science, Engineering, or a related field
8–10 years of experience in enterprise voice engineering, including at least 3+ years managing large Cisco Call Manager environments
Strong hands-on expertise in Cisco Unified Communications, Microsoft Teams Calling, SBC technologies (AudioCodes/Oracle), and E911 configurations as required by the client
Proven experience executing telephony migrations, configuring Direct Routing, and troubleshooting L2/L3 VoIP issues in hybrid or cloud environments per client requirements
Benefits
Medical
Dental
Vision
Life insurance
Short-term disability
Additional voluntary benefits
EAP program
Commuter benefits
401K plan
Paid Sick Leave
Holiday pay
Company
Akkodis Group Nordics
Akkodis Group Nordics, operates as a specialized tech cluster, combining expertise in Digital Engineering and Edge Technology.
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Reiten & Co
2020-03-16Acquired
2009-05-01Private Equity
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