Platinum Storage Group · 21 hours ago
Self Storage Assistant
Spring Hill,TN,US
Full-time
Onsite
New Grad, Entry LevelPlatinum Storage Group is seeking a Self Storage Assistant to provide outstanding customer service to clients. The role involves greeting customers, answering phones, assisting with unit selections, and performing administrative tasks as assigned by the District Manager.
Real Estate InvestmentSelf-Storage
Responsibilities
Greets walk-in customers in the office
Greets customers throughout the site/facility
Provides excellent customer service
Answers the phone and returns customer voicemail messages
Assists customers in choosing the appropriate size unit for the customers’ needs
Show sample size units to the customer
Show customers’ unit location at the site
Complete customer leases
Collect/enter customer rent payments
Report and/or correct safety concerns
Contribute to a positive work environment
Maintain a professional personal appearance
Clean and prepare vacant storage units for rent
Perform daily security check(s) of facility (lock check/audit)
Perform minor maintenance & custodial duties
Enforce rules governing the property
Effectively resolve customer/tenant problems
Complete and submit company forms and reports accurately and timely
Maintain clean, orderly office and restrooms
Stock merchandise (if applicable)
Perform other duties as assigned
Qualification
Required
Previous retail, support, or customer service experience
Computer experience (preferably MS Office suite)
Communicate effectively, both written and verbally (English)
Demonstrates high customer service standards
Pass a pre-employment drug screen and have acceptable results of a background check
Current valid driver's license and auto insurance
Company
Platinum Storage Group
Platinum Storage Group is the leading integrated commercial real estate investment & management company specially in self-storage assets.
Founded in 1999
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Dane Elefante
Chief Operating Officer
Recent News
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