LINKBANK · 18 hours ago
Manager, Client Solutions
Dagsboro,DE,US
Full-time
Onsite
Mid, Senior Level
4+ years expLINKBANK is a financial institution seeking a Manager of Client Solutions to oversee the operations of their Solution Center. The role involves leading a team of Client Solution Specialists, executing sales plans, and developing business relationships to achieve bank-wide sales and service goals.
BankingCommunitiesFinancial Services
Responsibilities
Oversees the operations of Solution Center through a team of Client Solution Specialists and/or Client Solutions Administrators
Responsible for the execution and coordination of all branch sales and deposit-gathering activities to include small business development
Responsible for the development, execution, and implementation of the branch sales plans to effectively gain and expand both business and retail relationships and provide referrals to business partners in helping to achieve bank-wide sales, deposit and service goals
Embrace LINK corporate values: Promote and integrate the core values of LIVE, INTEGRITY, NURTURE, and KNOWLEDGE across the organization
Maintain a positive mindset and eagerness to grow while delivering top-notch client service to LINKBANK members
Provide guidance and support to Client Solutions Specialists/Administrators to achieve sales, deposit, and service goals, including assisting customers when needed
Ensure the smooth functioning of the solution center while adhering to the bank's policies and security procedures
Manage retail and small business activities within the solution center and community, including addressing customer concerns
Keep up-to-date with small business lending products and services
Have a solid grasp of mortgage lending to direct appropriate referrals to the mortgage team
Lead the creation and execution of the solution center’s market strategy, ensuring each team member contributes to LINKBANK's goals through regular coaching and product training
Oversee the development and adherence to the departmental budget
Regularly engage with clients and prospects to build deeper relationships and offer tailored solutions
Meet with clients to understand their needs, gather necessary details, and submit loan underwriting information
Cultivate and maintain relationships with referral sources to generate new business leads
Qualification
Required
High School Diploma or equivalent
Manage several tasks simultaneously with clear guidance from a supervisor
Drive business growth through outbound calls, referrals, and community involvement
Focus on details, solve problems effectively, and take proactive action
Have a solid understanding of the bank's products and services
Skilled at engaging clients and prospects to maximize sales opportunities
Adhere to established policies and procedures
Strong proficiency in computer use and Microsoft Windows
Actively participate in community groups/events and possess strong networking abilities
Strong communication, leadership, and organizational skills
Proven ability to effectively sell products and services
Successfully finish required annual regulatory training
At least four (4) years cash handling, client service, management, and sales experience
Ability to travel to all locations in the bank's footprint as needed
Ability to visit client sites as needed
Must be able to verbally communicate instructions and information clearly, concisely, and accurately to our clients and their co-workers
Must be able to read and comprehend sometimes complex operations specifications and details to process transactions accurately, while providing security awareness at all times
Manual dexterity for the functional operation of office equipment, computer terminal, and other office equipment
Must have visual acuity required to work at a computer terminal
Mobility enough to coordinate activities in the department, including frequent standing, walking and sitting, and lifting no more than 20 pounds may be required
Benefits
All Employee Incentive Plan – annual bonus
Medical / Dental / Vision Coverage for employee and families
Life Insurance / Short and Long Term Disability – employer paid
Voluntary Life and AD&D Options for employee, spouse and children
Employer match 50% up to 6% of employee’s bi-weekly salary deferral
Annual Paid Time off
120 hours of Paid Time off (Vacation/Sick and Safe)
40 hours of Family Care time
40 hours of Sick & Safe Leave
24 hours of Volunteer time
8 hours of Birthday time
11 paid holidays
Education Assistance
Employee Stock Purchase Program (buy at 5% discount)
Employee Referral Program
Paid Parental Leave
Company
LINKBANK
Linkbank offers financial services to individuals, families, nonprofits, and business customers. It is a sub-organization of LINKBANCORP.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2018-10-05Acquired
Leadership Team
Andrew Samuel
Chairman & CEO
Dee Bonora
Chief Technology & Operations Officer
Recent News
MarketScreener
2025-12-18
Company data provided by crunchbase