Doran Companies · 10 hours ago
Resident Experience Coordinator
Bloomington,MN,US
Full-time
Onsite
Mid Level
$25/hr - $30/hr
3+ years expDoran Companies is a fully integrated real estate enterprise headquartered in Bloomington, MN. They are seeking a Resident Experience Coordinator responsible for designing and executing resident-focused programs and events that enhance community engagement and satisfaction. The ideal candidate will foster connections among residents and ensure a high-quality living experience in a luxury residential environment.
Real Estate
Responsibilities
Develop, plan, and execute a year-round calendar of resident events, programs, and experiences aligned with the portfolio’s brand
Create experiences that promote community, lifestyle enrichment, and a strong sense of belonging
Collaborate with local vendors, businesses, and partners to curate unique, high-quality events and perks
Ensure events are well-attended, well-executed, and reflective of resident interests and demographics
Serve as a key driver of resident satisfaction and lease renewals through proactive and frequent engagement
Build strong relationships with residents and maintain a visible, welcoming presence at portfolio sites
Gather resident feedback through surveys, conversations, and event participation, and use insights to refine programming
Partner with site teams to support renewal strategies and resident retention goals
Uphold and enhance the property’s luxury brand through thoughtful experiences and attention to detail
Coordinate amenity activations and ensure common areas feel vibrant, inviting, and well-utilized
Assist with onboarding new residents by introducing them to community offerings and events
Manage event budgets, scheduling, logistics, and vendor coordination
Track participation, engagement metrics, and ROI related to resident programming
Support marketing efforts by contributing content for social media and property communications
Work closely with property management, leasing, maintenance and caretaking teams to ensure a seamless, elevated resident experience
Qualification
Required
A natural connector who enjoys bringing people together
Someone who anticipates resident needs and goes above and beyond
A brand ambassador who understands that a community is about the experience, not just amenities
3+ years of experience in hospitality, property management, event planning, marketing, or customer experience (luxury or lifestyle brands preferred)
Strong organizational and project management skills
Exceptional interpersonal and communication abilities
Creative mindset with an eye for detail and elevated presentation
Comfortable working evenings and weekends to support events
Preferred
Proficient in Microsoft Office and Yardi systems
Benefits
Competitive Pay
Paid Time Off
Comprehensive Health Plans
Life, AD&D, STD & LTD
401(K)
Family Leave
Learning & Development
Doran Investors Program
Company Paid Holidays
Employee Assistance Programs
Social Wellbeing Events
Company
Doran Companies
Doran Companies is a fully integrated, premier commercial and residential real estate enterprise headquartered in Bloomington, MN.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Anne Behrendt
Chief Executive Officer & Principal
Recent News
2025-04-01
Company data provided by crunchbase