NEOGOV · 14 hours ago
Ice Arena Assistant Manager (12760, Grade 24)
Wheaton, MD
Full-time
Onsite
Mid, Senior Level
$65K/yr - $116K/yr
2+ years expThe Maryland-National Capital Park and Planning Commission is seeking a highly motivated Ice Arena Assistant Manager to assist with the daily operations of the Wheaton Ice Arena. The role involves managing facility operations, supervising staff, and overseeing customer service activities, while also assisting with budgeting and scheduling.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Manages day-to-day facility operations and establishes operating procedures
Assists Facility Manager III with scheduling leased ice contracts and ensuring that all scheduled facility programming is run on time and without interruption
Serves as manager on duty for selected shifts
Ensures safety and security of the building and patrons
Assembles information and prepares selected reports as directed by supervisor(s)
Coordinates with staff the maintenance and repairs of the facilities and grounds to ensure they are promptly addressed with minimal disruption to facility programs and schedules
Maintains the rental skate inventory (repairs, sharpening, etc.). Ensures that all rental skate maintenance equipment is ordered and inventoried. Secures quotes and places orders for new and replacement rental skates
Oversees and manage special events
Manages customer service activities of the facility. Sets a positive example for employees ensuring customers are treated in a prompt, professional and respectful manner
Assists with budget preparation
Assists with recruiting, hiring, training, and scheduling staff
Supervises and coordinate work of the Facility Manager I at rink and boat facilities
In coordination with the Ice Rink Operations Manager will ensure the Manager I performs proper ice maintenance procedures including resurfacing, measurements, edging, etc. as determined and are documented
In coordination with the Ice Rink Operations Manager will ensure the Manager I performs regular maintenance and repairs on dasher boards, glass, doors, kickplates, hockey boxes, Zamboni doors, threshold, netting, etc
Assists Facility Manager I by ensuring staff are hired, trained and receives any certifications needed
Ensures that Facility Manager I is overseeing the registration and rental of the mooring sites at both facilities
Assists Facility Manager I with overseeing the sales and distribution of seasonal and daily boating permits
Assists Facility Manager I with inspection and maintenance records on all boating vessels and equipment and ensures they are filed as required
Recruits, hires, trains, schedules, and supervises staff
Selects and orders merchandise and supplies
Oversee snack bar equipment (ensures proper operation, purchases equipment, and oversees necessary repairs)
Oversee pro shop equipment (ensures proper operation, purchases equipment, and oversees necessary repairs)
Receives and maintains all necessary certifications to oversee operations
Controls inventory and ensures accuracy of sales and inventory records
Oversees daily operations
Monitors revenue and expenditure and prepares required reports
Prepares budget recommendations for the supervisor to review and approve
In the absence of the Manager III, this position will assist with supervision of the Wheaton Sports Pavilion / Wheaton Miniature Train/Carousel Manager I with:
Operational oversight of the facilities
Responding to emergencies at the facilities
Staff supervision and cash deposits/reports
Qualification
Required
Bachelor's Degree in Parks and Recreation, Facility Management, Recreation Management, Education, Business Administration, Physical Education, Communication, Leisure Services, or any related field
Two (2) years of responsible professional experience working in a facility related to parks, recreation, leisure services, or area of required specialty (e.g., arts, performing arts, equestrian, tennis, aquatics, gymnastics, ice rinks); including one (1) year as a facility manager, program coordinator or supervisor
An equivalent combination of education and experience may be substituted, which together total six (6) years
Valid driver's license in accordance with both State and Commission rules and regulations. Driver's license must be unencumbered by restrictions, revocations, suspensions or points that could limit the employee's ability to drive Commission vehicles or perform driving duties required of the position
Contingent upon area of assignment, some positions in this class may require valid: (a) operating license (e.g., county pool operator, childcare license) as appropriate; (b) First Aid, CPR, automated external defibrillator (AED) certifications; or (c) certifications as related to assignment (e.g., Lifeguard Instruction, Fundamentals of Gymnastics)
Pass Commission medical exam
Benefits
Defined Benefit Plan (Mandatory Participation) – Plan E excludes FOP members.
457 (b) Plan (Optional) [Pre-tax and Roth]
Traditional and Roth IRAs (Optional)
Retiree Healthcare – Eligibility requires, at least 10 years of eligible service and continuous enrollment in M-NCPPC plans (or proof of continuous enrollment in comparable plans) during the 36 months immediately preceding your retirement date. Premium cost share based on years of service
Medical
Kaiser Permanente Health Maintenance Organization (HMO) – (15%)
UnitedHealthcare Select Exclusive Provider Organization Health Plan (EPO) – (20%)
UnitedHealthcare Choice Plus Point of Service (POS) – (20%)
Prescription – CVS Caremark – (15%)
Dental – Delta Dental PPO and DeltaCare USA HMO – (20%)
Vision – EyeMed – (80% of Low Option plan paid by Commission. Any balance paid by employee.)
Flexible Spending Accounts (Employee Pays 100%)
Medical Account – Maximum annual contribution: $3,300
Dependent Care Account – Maximum annual contribution: $7,500
Long-Term Disability Insurance (Mandatory Participation)
Employee Pays 20%: Commission Pays 80% (FOP Members Pay 100%)
Benefits paid at 66 2/3% of base salary, maximum of $6,000/month
Supplemental Long-Term Disability Insurance (Employee Pays 100%)
Benefits paid at 66 2/3% of base salary that exceeds $108,000; capped at $216,000
Basic Life and AD&D Insurance (Employee Pays 20%: Commission Pays 80%)
Two (2) times base salary; maximum benefit is $200,000 for each
Automatic coverage with opt-out provision
Supplemental and Spouse/Dependent Life Insurance (Employee Pays 100%)
Supplemental – 1,2,3,4, or 5 times base salary; maximum benefit is $750,000
Spouse/Dependent Combination - $10,000/$5,000, $20,000/$10,000, or $30,000/$15,000
Sick Leave Bank (Contribution and Benefit hours prorated for part-time employees)
Employees have 60 days from date of hire to enroll.
Employee contributes 8 leave hours each year
Annually covers up to 688 hours for own serious medical condition, and 480 hours for parental responsibilities (birth, adoption or foster care), and 80-160 hours for serious medical condition of an immediate family member
Leave Programs
Annual: 15 days per year
Personal: 3 days per year (12-month waiting period)
Sick: 15 days per year
Holidays: 11 days per year
Other Benefits
Credit Union
Employee Assistance Plan
Legal Services Plan
Tuition Assistance Program
Wellness Program
Work-Life Program
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
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2025 (13)
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Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
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