BuildOps · 19 hours ago
Account Executive - Install Base
United States
Full-time
Remote
Mid, Senior Level
$100K/yr - $125K/yr
4+ years expBuildOps is the largest commercial trade platform in the country, transforming the multi-billion dollar commercial contracting industry. As an Install Base Account Executive, you will maintain and grow relationships with existing clients, focusing on upselling, renewals, and ensuring customer satisfaction while driving adoption of BuildOps' solutions.
Commercial Real EstateInformation TechnologyMobileSoftware
Responsibilities
Identify opportunities for expanding product adoption within existing accounts
Present new features, upgrades, and complementary products to drive revenue growth
Work closely with customers to ensure timely contract renewals
Focus on reducing churn and retaining clients by addressing any concerns and providing exceptional service
Nurture and maintain strong relationships with existing clients in your assigned territory or accounts
Serve as the main point of contact for customer inquiries, issues, and escalations
Understand clients' needs and usage of Build Ops software
Proactively engage with clients to ensure they derive maximum value from our solutions and achieve their business objectives
Develop a deep understanding of Build Ops' products and their applications
Stay up-to-date with product developments and industry trends
Collaborate with internal teams, including sales, customer support, and product development, to advocate for customer needs and resolve issues
Maintain accurate and up-to-date records of customer interactions, opportunities, and sales activities using CRM tools
Qualification
Required
4+ years experience working as an Account Executive for a B2B Saas company
Track record of overachieving revenue targets of $750k - $1 million + and successfully navigating and closing mid-market and corporate deals
Previous SaaS and enterprise software experience
Excellent verbal and written communication skills
Sales and Negotiation: Demonstrated ability to identify upsell and cross-sell opportunities and close deals effectively
Relationship Building: Excellent communication and interpersonal skills to build strong, trust-based relationships with customers
Organizational Skills: Able to manage multiple accounts and prioritize many tasks efficiently
A self-starter who thrives in a fast-paced, high-growth startup environment
Passionate about providing exceptional customer experiences
Creative, resourceful, detail-oriented, and well-organized
Experienced in selling transformation/visionary solutions, especially where there isn't an obvious budget (demand creation vs. fulfillment)
Comfortable leading technical presentation/demo and owning full customer lifecycle from prospect to close
A team player with high integrity and grit
Preferred
Construction Industry Experience is a +
Benefits
A comprehensive benefits package.
Flexible PTO
Company events like BBQs and team-building activities, both in-person and virtual
Generous equity grant, become an owner in our company!
Macbook computer provided
Flexible PTO and hybrid work schedules
Work from home stipend
Hubs in Los Angeles, San Francisco, Toronto, and Raleigh with hybrid work schedules and lunch provided for in-office days
Fast-paced, collaborative, and dynamic work environment
Opportunities for growth and career advancement
Chance to work with cutting-edge technology and innovative solutions
Company
BuildOps
BuildOps provides a software platform for modern commercial contractors.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
$225.8MKey Investors
Meritech Capital PartnersN47Fika Ventures
2025-03-21Series C· $127M
2023-05-18Series B· $50M
2022-05-24Series A· $43M
Leadership Team
Alok Chanani
CEO
Duncan Grazier
Chief Technology Officer
Recent News
Bizjournals.com Feed (2025-11-12 15:43:17)
2026-01-23
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