State Farm Agent · 15 hours ago
Customer Service Representative - State Farm Agent Team Member
Bakersfield, CA
Full-time
Onsite
New Grad, Entry Level
$42K/yr - $50K/yrState Farm Agent is a dedicated insurance agency looking for a Customer Service Representative to enhance customer experiences. In this role, you will resolve customer inquiries, coordinate with agency team members, and support community needs while fostering customer relationships.
Auto InsuranceFinanceFinancial ServicesHealth InsuranceInsuranceLife Insurance
Responsibilities
Develop and deepen customer relationships
Conduct needs-based reviews to ensure customer risks are addressed
Answer customer inquiries and provide policy information
Assist customers with policy changes and updates
Process insurance claims and follow up with customers
Maintain accurate records of customer interactions
Qualification
Required
Communication and interpersonal skills
Detail-oriented and able to multitask
Must be able to obtain required insurance licenses
Preferred
Previous customer service experience preferred
Benefits
Group life insurance coverage
Base hourly plus commissions
Agent-paid licensing expenses
401(k)
401(k) matching
Dental insurance
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
Company
State Farm Agent
At State Farm®, our mission is to help people manage the risks of everyday life, recover from the unexpected, and realize their dreams.
Founded in 1922
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Fawad Ahmad
SVP - Digital & Customer Experience and Chief Digital Officer
Recent News
The Journal Record
2026-01-23
2026-01-17
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