Apple · 1 day ago
Senior Manager, Knowledge Management & Documentation, ASE
Seattle, Washington, United States
Full-time
Onsite
Senior Level, Lead/Staff, Director/Executive
$188K/yr - $326K/yr
8+ years expApple converts innovative concepts into high-impact products through a rapid development cycle. We seek dedicated professionals to drive collective knowledge management achievements. This role requires the ability to architect robust, elegant solutions for documentation at scale—helping engineers find information that isn't outdated, wrong, or hidden.
AppsArtificial Intelligence (AI)BroadcastingDigital EntertainmentFoundational AIMedia and EntertainmentMobile DevicesOperating SystemsTVWearables
Responsibilities
Manage technical writers producing internal and external documentation for engineering and product audiences
Oversee documentation projects ensuring quality, accuracy, and timely delivery
Define documentation standards and processes that scale across thousands of engineers
Partner with engineering teams to understand needs and deliver solutions
Build AI-powered documentation tools for generation, maintenance, and search—with appropriate human oversight
Influence platform decisions across Apple Services Engineering, IS&T, and Software Engineering
Solve documentation discoverability—ensure engineers find current information, not outdated or hidden content
Establish lifecycle management processes for creation, maintenance, and retirement of content
Champion accessible, accurate information to engineering leaders
Your team's documentation directly impacts engineering productivity, onboarding success, and operational excellence across Apple Services Engineering
Qualification
Required
8+ years in technical documentation or knowledge management
3+ years managing technical writing teams
Experience with documentation at enterprise scale (10,000+ engineers)
Strong technical background understanding complex software systems
Proven ability to influence stakeholders across organizations
Experience with docs-as-code workflows
Excellent communication skills
Preferred
Experience at large technology companies managing documentation at scale
Background in knowledge management systems or information architecture
Track record applying AI/LLM technologies to documentation—generation, search, maintenance, quality improvement
Experience engineering AI-powered solutions with human oversight
Familiarity with documentation tooling: static site generators, Git, Markdown, API docs
Success with platform migrations or system transformations
Understanding of developer experience and documentation's impact on productivity
Ability to build cross-functional partnerships and navigate complex organizations
Can articulate documentation strategy and ROI to executives
Benefits
Comprehensive medical and dental coverage
Retirement benefits
A range of discounted products and free services
Reimbursement for certain educational expenses — including tuition
Discretionary bonuses or commission payments
Relocation
Company
Apple
Apple is a technology company that designs, manufactures, and markets consumer electronics, personal computers, and software.
10001+ employees
H1B Sponsorship
Apple has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (6998)
2024 (3766)
2023 (3939)
2022 (4822)
2021 (4060)
2020 (3656)
Funding
Current Stage
Public CompanyTotal Funding
$5.67BKey Investors
Berkshire HathawayMicrosoftSequoia Capital
2025-05-05Post Ipo Debt· $4.5B
2025-01-16Post Ipo Debt· $0.31M
2021-04-30Post Ipo Equity
Leadership Team
Tim Cook
CEO
Craig Federighi
SVP, Software Engineering
Recent News
Venrock
2025-12-01
2025-09-25
Mac Daily News
2025-09-25
Company data provided by crunchbase