City Bank · 7 hours ago
Teller
Forney Branch - Forney, TX 75126
Full-time
Onsite
New Grad, Entry LevelCity Bank is seeking a Front Line Teller who will be responsible for performing a variety of lobby and drive-thru service transactions for customers in a professional, timely, and efficient manner. The role involves maintaining security, providing excellent customer service, and handling cash transactions according to established bank policies and procedures.
BankingFinanceFinancial ServicesMortgageWealth Management
Responsibilities
Represents the bank in a courteous and professional manner. Furnishes prompt, efficient and accurate service in processing transactions
Prepares teller window to be organized and ready to serve customers by regularly scheduled opening times
Maintains a high level of security awareness within daily work responsibilities such as the safekeeping of teller cash by locking teller drawers and computer. Maintains proper amounts of cash in teller window
Attention to detail and excellent communication skills are required
Is knowledgeable in bank products and services and actively recognizes the needs of our customers in providing them
Maintains adequate teller supplies in an organized manner
Accepts checks and cash for deposit to savings and checking accounts, verifies deposit amounts, and examines checks for endorsement and negotiability
Cashes checks and pays money from savings and checking accounts upon verification of signatures and customer account balances. Inspects all negotiable items to determine their negotiability
Receives payments for loans such as mortgage, installment, and commercial, ensuring that payments equal the amount due and that all late charges, if applicable, are collected
Cashes checks for non-bank customers upon verification of identification and appropriate approval, as required
Assist in working night depository bags/envelopes, dropped bags as well as handling bank-by-mail deposits
Issues cashier’s checks to customers
Prepares cash advance requests, obtaining proper authorization. Ensures that the cash advances are balanced and transmitted daily
Maintains MC/EMV supplies
Redeems E/EE/I savings bonds for customers only
Accepts stop payments on ACH items and checks and applies them according to procedure
Accepts and exchanges foreign currency by working through a corresponding bank
Completes Monetary Instrument Log information through the Teller system for the purchase of a monetary instrument (cashier’s check) with cash starting at $3,000
Completes Currency Transaction information through the Teller system for cash transactions over at $5,000 or over $10,000
Prepares wire transfer requests according to procedure
Balances teller window daily along with each day and will provide a signed teller tape to their supervisor to confirm daily balancing
Performs opening and closing responsibilities when assigned
Sets up such tasks as preauthorized transactions, direct deposits, and change of addresses
Responds to customer account inquiries in a friendly professional manner
Provides customer with copies of statements
Verifies incoming cash shipments under dual control if requested
Maintains ATM on a daily basis, handling deposits, balancing, replenishes cash and supplies (may not apply to all locations)
Admits customers identified by signature comparison to the safe deposit vault area. Permits customers access to their individual boxes with the use of the guard key and the customer’s key, secures safe deposit box access doors and escorts customers out of the vault area (may not apply to all locations)
Answers phones and e-mails in a friendly and professional manner
Reviews items scanned into Teller Capture for accuracy
Knows, understands and can locate all policies and procedures relative to teller operations and customer service functions
Qualification
Required
Attention to detail and excellent communication skills are required
Is knowledgeable in bank products and services and actively recognizes the needs of our customers in providing them
Company
City Bank
City Bank specializes in personal banking, mortgage lending, insurance, investments, indirect lending and private banking. It is a sub-organization of South Plains Financial.
Founded in 1941
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$1.3MKey Investors
Meta
2023-01-01Pre Seed· $1.3M
Leadership Team
Mikella Newsom
SVP/Chief Risk Officer
Chris Koop
Chief Lending Officer
Recent News
Business - Dhaka Tribune
2025-12-02
Business - Dhaka Tribune
2025-11-29
South Plains Financial, Inc.
2025-10-17
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