Desktop / PC Depot Support Engineer jobs in United States
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Akkodis Group Nordics · 13 hours ago

Desktop / PC Depot Support Engineer

positionVan Buren Township, MI
timeFull-time
remoteOnsite
senioritySenior Level, Lead/Staff
money$30/hr - $34/hr
date8+ years exp

Akkodis is seeking a Desktop / PC Depot Support Engineer for a Contract with a client in Van Buren Township, MI. The role involves performing device imaging and deployment, handling break-fix support, and managing depot inventory operations.

Embedded SystemsSoftware

Responsibilities

Perform system imaging and device deployment using enterprise tools such as SCCM, MDT, or Intune
Install, configure, and troubleshoot Windows 10/11, hardware components, and standard enterprise applications for end users
Handle break‑fix support, including walk‑in and ticket‑based hardware/software issues, and coordinate vendor repairs with OEMs
Manage depot operations, including inventory tracking, spare parts management, asset tagging, device refresh, and decommissioning
Support users with login issues, network connectivity, printers, and other end‑user technologies
Maintain compliance with security standards (encryption, antivirus, patching) and ensure accurate documentation within IT asset management and ticketing systems

Qualification

Windows 10/11SCCMMDTIntuneHardware troubleshootingAsset managementDevice lifecycle operationsVendor coordinationL2/L3 supportInventory managementEnd-user supportDocumentation

Required

Bachelor's degree in information technology, Computer Science, Engineering, or a related field
8–10 years of experience in desktop support, IT depot operations, or end‑user computing environments
Strong hands‑on expertise with Windows 10/11, hardware troubleshooting, imaging tools (SCCM/MDT/Intune), and L2/L3 support as required by the client
Experience with asset management, device lifecycle operations, and vendor coordination (Dell/HP/Lenovo) per client expectations

Benefits

Medical
Dental
Vision
Life insurance
Short-term disability
Additional voluntary benefits
EAP program
Commuter benefits
401K plan
Paid Sick Leave
Holiday pay

Company

Akkodis Group Nordics

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Akkodis Group Nordics, operates as a specialized tech cluster, combining expertise in Digital Engineering and Edge Technology.
dateFounded in 1994
location
Høvik, Akershus, NOR
people-size1001-5000 employees
web-link
http://www.datarespons.com/

Funding

Current Stage
Late Stage
Total Funding
unknown
Key Investors
Reiten & Co
2020-03-16Acquired
2009-05-01Private Equity
Company data provided by crunchbase