Bernalillo County · 20 hours ago
Program Facilitator
Albuquerque, NM
Full-time
Onsite
Mid Level
$22.81/hr - $36.01/hr
3+ years expBernalillo County is committed to improving the quality of life for its residents and communities. They are seeking a Program Facilitator to support Animal Care Services initiatives by managing adoptions, placements, and transfers of animals while coordinating events and public relations activities. The role involves overseeing programs to ensure effective operations and positive handling of animals.
Business DevelopmentDigital MediaGovernment
Responsibilities
Assist in the training, scheduling, and oversight of volunteers supporting transfer, adoption, and outreach programming
Promote positive volunteer engagement and ensure safe, humane animal handling practices
Support volunteer participation in adoption events, shelter activities, and community outreach
Provide concise and accurate information to the public regarding animal history, adoption, relinquishment, foster programs, and outreach events
Provide care for animals; clean and disinfect enclosures, food and water dishes, and maintain related equipment for adoption and outreach events
Handle animals in a humane manner according to established policies and procedures
Remain alert to animal behavior and physical condition and report concerns to appropriate staff
Provide support for the assigned section in the oversight of programs
Assist with implementing procedural, administrative, internal control, and workflow changes after approval
Coordinate, prepare, and support events for adoption, foster care, or community outreach
Promote humane awareness toward the care and treatment of animals through outreach programs
Organize and maintain accurate and detailed databases, files, and records
Verify accuracy of information, research discrepancies, and record information
Research, develop, prepare, and distribute a variety of information, documents, forms, records, and data as requested by management
Provide concise and accurate information to the public regarding programs and events hosted by Animal Care Services
Coordinate the foster care program for animals in conjunction with medical staff
Participate actively in the foster care program, providing training and support for foster caretakers
Monitor animals in the program, schedule medical care, and ensure assistance is available to foster families
Recommend animal placement options in coordination with other Animal Care Services sections
Maintain and coordinate scheduling with foster families and outside agencies
Conduct interviews, advise on relinquishment or placement, prepare paperwork, and perform data entry
Organize and maintain accurate and detailed records for foster placements, medical care, and animal disposition
Provide care for foster animals during intake, transfer, or outreach events, including cleaning enclosures and handling animals safely
Develop and maintain relationships with partner shelters, animal welfare entities, and organizations to coordinate programs and facilitate the transfer of animals
Participate in out-of-state and overnight animal transfers as needed
Recommend placement and rescue options for animals in coordination with department staff
Maintain and coordinate scheduling with the public and agencies for adoption, placement, and relinquishment of animals
Conduct interviews with prospective adopters, prepare paperwork, and perform data entry
Maintain accurate records of placement and transfer activities, including disposition, transfer location, and statistical reporting
Handle animals safely and humanely during placement, transport, and adoption events
Monitor animal behavior and condition during transport and report concerns to appropriate staff
Qualification
Required
Associate's degree in Animal Science, Business, Marketing, Communications, or a related field
Three (3) years of experience working in customer service, animal sheltering, humane society, public relations, community outreach, placement or animal adoption programs
Any equivalent combination of related education and/or experience may be considered for the above requirements
Successfully complete a post-offer medical examination and background investigation
Comply with County safety guidelines
Complete required FEMA training(s) as assigned
Possess and maintain a valid New Mexico driver's license
Shiftwork required, including evenings, weekends, holidays, and extended hours
Individuals performing euthanasia must hold a valid license as a Euthanasia Technician issued by the New Mexico Board of Veterinary Medicine, with prior approval from the Director of Animal Care
Preferred
Experience working with volunteers in an animal-related capacity
Experience with rescues, shelters, or animal transfer partners
Experience with animal medical procedures including neonatal, microchipping, and vaccines
Experience with animal behavior and assessments
Benefits
Generous leave accruals
Career development opportunities
Remote & flex-work options as appropriate
Longevity pay
Education assistance program
Health benefits
Lucrative retirement
Company
Bernalillo County
Bernalillo County is a government organization that offers a wide range of administrative services for citizens.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Julie Anne Baca, MSML
Chief Operating Officer
Elie Boujaoude
Deputy CIO
Recent News
Albuquerque Business First
2025-02-17
Albuquerque Business First
2025-02-05
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