Radiant Logistics Inc. · 11 hours ago
Air & Ocean Import Agent (3976)
Miami, Florida
Full-time
Onsite
Mid Level
$25/hr - $30/hr
3+ years expRadiant Logistics Inc. is a publicly traded third party logistics company providing technology-enabled global transportation and value added logistics solutions. The Air & Ocean Imports Agent is responsible for coordinating and managing all aspects of international import shipments, ensuring regulatory compliance, tracking shipments, and providing exceptional customer service.
LogisticsPublic Transportation
Responsibilities
Arrange and monitor international air and ocean import shipments from overseas origin to final delivery
Track cargo movements and ensure timely, accurate transportation from end to end
Prepare, review, and process all required import documentation (commercial invoices, packing lists, bills of lading, arrival notices, etc.)
Create required documentation for air import shipments and maintain complete, accurate filing for audits
Ensure shipments comply with U.S. Customs and partner Government Agency regulations
Coordinate with customs brokers to facilitate timely clearance
Proactively communicate shipment status, delays, and delivery updates to customers
Provide day-to-day tracking, tracing, and movement monitoring
Communicate with airlines, steamship lines, trucking companies, and overseas agents to confirm bookings, resolve discrepancies, and ensure smooth cargo flow
Create and distribute load tenders to appropriate transportation partners and follow up to ensure delivery performance
Verify vendor invoices and generate customer billing
Resolve payment discrepancies and prevent invoicing errors
Identify and troubleshoot issues related to documentation, customs holds, transportation delays, or shipment exceptions
Escalate shipments at risk of missing scheduled commitments and keep customers and management informed
Update and maintain accurate shipment data in the company’s operating system
Ensure proper recordkeeping for compliance, audit readiness, and service accuracy
Collaborate effectively in a team environment
Perform additional related duties as assigned
Qualification
Required
High school diploma or equivalent required; related trade certifications a plus
Minimum 3-5 years of experience in International Air Freight Forwarding
Proficiency in Microsoft Office (Outlook, Excel, Word, PowerPoint)
Strong verbal and written communication skills
Effective problem-solving and decision-making abilities
Highly organized with strong attention to detail
Ability to work independently in a fast-paced, deadline-driven environment
Demonstrated teamwork, cooperation, and respect for colleagues
Preferred
BA in Business, Logistics, International Trade, or related field preferred
Additional Freight Forwarding background (import/export regulations, ISF, AMS, CBP, TSA, CTPAT, domestic transport modes, pricing methodology) is advantageous
Working knowledge of Transportation Management Systems (TMS)
Experience using load boards (e.g., bid boards) is an asset
Benefits
Medical, Dental, and Vision insurance (employee and family coverage)
Company-paid basic life insurance
Short-Term & Long-Term Disability insurance
Health Savings Account with company contributions
Flexible Spending Account options
401(k) retirement savings plan with 3.5% employer match
80 hours of front-loaded Sick Pay
80 hours of Vacation Pay annually, with increases based on tenure
7 paid holidays per year
Employee Assistance Program (EAP)
Company
Radiant Logistics Inc.
Global logistics powered by people, technology, and trust. At Radiant, the world is within reach. Radiant Logistics, Inc.
501-1000 employees
Funding
Current Stage
Public CompanyTotal Funding
$200M2022-08-08Post Ipo Debt· $200M
2015-07-16Post Ipo Equity
2012-01-09IPO
Leadership Team
Laurent Grousseau
Chief Technology Officer
Jaime Becker
Senior Vice President and General Counsel
Recent News
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