Collections Specialist jobs in United States
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New Frontier Immigration Law · 19 hours ago

Collections Specialist

New Frontier Immigration Law is a mid-sized law firm in Phoenix, AZ, dedicated to humanitarian-based immigration solutions. They are seeking a skilled Bilingual Collections Specialist to manage accounts receivable, ensuring timely payment of outstanding debts while providing excellent customer service and support.

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Responsibilities

Monitor and manage accounts receivable to ensure timely payment of outstanding debts
Review and analyze aged receivables and determine appropriate collection action
Initiate collection efforts by phone, email, and mail to delinquent accounts
Maintain accurate and up-to-date records of all collection activity
Negotiate payment arrangements and settlements with customers
Provide excellent customer service and support, responding to customer inquiries and resolving disputes in a timely manner
Collaborate with other teams, including customer service and sales, to resolve issues and improve the collections process
Prepare and present regular reports on collections activity, including collections results, aging reports, and trends analysis
Identify areas for improvement in the collections process and develop and implement solutions to increase collections efficiency and effectiveness

Qualification

Collections softwareBilingual SpanishEnglishNegotiation skillsMicrosoft OfficeAccounts receivable managementWillingness to learnCustomer serviceProblem solvingAttention to detailEmotional intelligenceClear communicationTime managementCreativity

Required

Bilingual Spanish and English required
High school diploma or equivalent, with some college coursework in accounting, finance, or a related field preferred
Minimum of 2 years of experience in collections or accounts receivable management
Strong negotiation and communication skills, with the ability to effectively communicate with customers at all levels of an organization
Excellent problem-solving and analytical skills, with the ability to analyze data and make informed decisions
Ability to work collaboratively with other teams and departments
Proficiency in Microsoft Office and collections software

Preferred

Some college coursework in accounting, finance, or a related field preferred

Company

New Frontier Immigration Law

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New Frontier Immigration Law is a law firm that specializes in family petitions, military parole, appeals, and naturalization services.

H1B Sponsorship

New Frontier Immigration Law has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (1)

Funding

Current Stage
Growth Stage

Leadership Team

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Hillary Walsh
Abogada
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Company data provided by crunchbase