Creative Sales/Visual Communication Specialist jobs in United States
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FASTSIGNS® · 8 hours ago

Creative Sales/Visual Communication Specialist

FASTSIGNS® is a fast-growing company looking for a motivated sales professional to join their team. The role involves managing sales activities, developing customer relationships, and ensuring client satisfaction through a consultative sales approach.

Printing

Responsibilities

Greet customers in a businesslike fashion and carry on a professional conversation
Follow up on new leads and referrals resulting from telephone, marketing, and email activity
Communicate gathered information from the client and relay it to the designers
Show samples and explain signage options
Ask discovery questions about space, timeline, and goals
Educate clients in creative & regulatory signage such as: ADA, acrylic, dimensional lettering, wall murals, statement walls, wayfinding, interior & exterior signage
Receive Customer Payments and Purchase Orders
Set expectations and hand off clean scopes to design and production
Log all communication and next steps in CRM
Follow up on warm and past leads
Conduct discovery calls to uncover needs, timelines, and decision-makers
Communicate consistently with clients throughout projects on order status and any changes in their production schedule
QC orders before calling customers for pickup, delivery, or installation
Contact customers for timely order pickup/delivery and confirm customer satisfaction
Resolve customer satisfaction issues
Work closely with vendors and installers on quotes and scheduling
Builds and fosters relationships in the local community to create new opportunities for revenue growth
Participate in Team Selling, including assisting customers with ongoing orders
Proactive outreach to dormant and prospective customers
Performs accounts receivable function, ensuring orders are paid within the customer’s account terms
Adhere to all company policies, procedures, and business ethics codes
Complete FASTSIGNS University online classes as assigned
Maintain positive working relationships with customers and staff

Qualification

SalesCustomer relationship managementGoogle G-SuiteMath skillsOrganizational skillsTime managementListening skillsQuestioning skills

Required

Outgoing, responsive, eager to learn, and can build relationships
Great listening skills and questioning skills
Ability to view a computer screen for long periods of time (4 hours or more)
Ability to work under pressure to output high volume, high-quality work
Experience working under pressure with multiple tasks/projects
Proficient in computer and internet skills, including Google G-Suite
Strong math skills (measuring/basic geometry/sizing/fractions)
Strong organizational and time management skills
High school diploma or equivalent

Benefits

401(k) matching
Opportunity for advancement
Paid time off
Training & development

Company

FASTSIGNS®

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FASTSIGNS® is a signage, graphics and visual communications partner that provides comprehensive solutions to help customers of all sizes--across all industries--meet their business objectives and increase their business visibility through the use of signs, graphics, printing, promotional products and related marketing services.

Funding

Current Stage
Growth Stage
Total Funding
unknown
2014-07-22Acquired

Leadership Team

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Gabrielle Mullinax
President and Owner
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Company data provided by crunchbase