Excelsior University · 16 hours ago
Program Coordinator
Albany, New York, United States
Full-time
Onsite
New Grad, Entry Level
$41K/yr - $42K/yrExcelsior University is seeking a Program Coordinator in the Student Financial Services unit to support nursing students with their financial options and enrollment processes. The role involves acting as a liaison with various stakeholders, maintaining accurate records, and ensuring seamless communication to promote student success.
EducationOnline PortalsTraining
Responsibilities
Act as the liaison for grant offices, healthcare providers, employment partners, and other third-party payers for student eligibility, program, billing, and other related questions
Track and maintain accurate records of program students from initial inquiry through their coverage by third-party payments, including researching and calculating information from prior coursework
Worth directly with external partners to understand and communicate specific requirements for each student. Deliver prompt and clear responses, proactively following up on inquiries from various functional areas to ensure timely resolution
Analyze and present financial and enrollment data, including tuition, book and supply costs, pathway requirements, coursework, and credit registration
Work with the financial aid team to evaluate how financial aid calculations factor into third-party charges and compliance
Directly communicate changes and updates to relevant functional areas and third-party payers to ensure all parties are informed and aligned
Submit invoices to various agencies on behalf of the university and ensure accurate record-keeping. Coordinate with the student accounting team for third-party charges
Reconcile invoices and payments from third-party payers, ensuring accurate documentation and resolution of discrepancies. Collaborate with the fiscal office on payments, ensuring accurate processing and alignment with university policies
Collect overdue funds from third-party payers, ensuring timely resolution and accurate documentation of all transactions. Conduct personalized outreach to enhance the effectiveness of collection efforts
Maintain and generate reports on program participation, billing information, and collections as needed
Assist in the day-to-day operations
Qualification
Required
Associate degree in a relevant field or equivalent experience
Strong organizational skills and attention to detail with the ability to manage multiple priorities
Excellent communication skills, both written and verbal, with a focus on student service
Ability to work independently and collaboratively within a team environment
Commitment to maintaining confidentiality and upholding ethical standards
Preferred
Experience working with diverse populations and understanding of student financial aid processes
Company
Excelsior University
Excelsior University is an accredited online institution helping adult learners finish degrees and advance their careers flexibly.
Founded in 1971
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
$0.01M2015-08-01Series Unknown· $0.01M
Leadership Team
Richard Hannmann
Vice President and Chief Financial Officer
Adam L. Selhorst
Executive Director, Strategic Partnerships & Alliances
Recent News
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2024-03-27
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