Symbotic · 3 hours ago
Director, Robotic Fleet Hardware
USA Wilmington, MA - ITC
Full-time
Hybrid
Director/Executive
$224K/yr - $308K/yr
15+ years expSymbotic is an automation technology leader reimagining the supply chain with its end-to-end, AI-powered robotic and software platform. The Director, Robotic Fleet Hardware will serve as the principal technical leader to develop and drive significant improvements to the hardware deployed in Symbotic’s fleet, ensuring performance and reliability while leading cross-functional initiatives.
MobileRetailRoboticsSupply Chain ManagementWarehouse Automation
Responsibilities
Serve as the primary technical advisor to key customers on deployed bot hardware performance
Partner closely with Manufacturing and Purchasing to resolve field issues and drive continuous improvement
Visit customer sites regularly to assess fleet performance and support field-level solutions
Work directly with customer engineering teams to translate operational data into hardware improvements
Own fleet-level performance analysis using field data and operational metrics to identify systemic issues
Lead bot hardening initiatives to improve reliability and reduce failures in deployed systems
Drive rapid, high-impact improvements that can be deployed quickly without sacrificing rigor
Lead cross-functional cost reduction efforts on current bot designs while maintaining performance and reliability
Drive should-cost analysis, design-for-manufacturability, and supply chain optimization
Develop business cases for retrofit and lifecycle improvements across the deployed 20,000+ bot fleet
Lead critical field incident investigations using structured root cause methodologies
Coordinate cross-functional teams to drive containment, corrective actions, and prevention
Present clear executive-level updates on incidents, risks, and fleet-wide implications
Act as the internal authority on current-model bot hardware and field performance
Ensure field learnings inform next-generation product designs
Mentor and develop engineers, raising the bar on technical rigor and problem solving
Qualification
Required
Master's degree in Mechanical Engineering, Electrical Engineering, Robotics, or related field required
Minimum 15 years leading complex hardware systems in robotics, automotive, or similar industries, with direct ownership of fielded products at scale
Strong background in hardware systems design, reliability engineering, failure mode analysis, and electromechanical integration, using field data to drive performance improvements
Proven ability to deliver cost reductions through value engineering, design for manufacturability, and supply chain optimization while maintaining quality
Demonstrated experience using structured quality tools and root cause methodologies such as 8D, Six Sigma, and 5 Whys to investigate field issues, drive corrective actions, and prevent recurrence in complex hardware systems
Influential technical leader who operates hands-on, communicates clearly with executives and customers, and balances near-term field issues with long-term product strategy
Preferred
MBA or Ph.D preferred
Benefits
Medical
Dental
Vision
Disability
401K
PTO
Company
Symbotic
Symbotic is a provider of integrated supply network automation solutions for warehouses and distribution centers.
501-1000 employees
H1B Sponsorship
Symbotic has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (66)
2024 (45)
2023 (45)
2022 (24)
2021 (19)
2020 (17)
Funding
Current Stage
Public CompanyTotal Funding
$1.36B2025-12-04Post Ipo Secondary· $192.5M
2025-12-04Post Ipo Equity· $357.5M
2024-02-21Post Ipo Secondary· $202.5M
Leadership Team
Carol Hibbard
Chief Financial Officer
Tom Ernst
Chief Financial Officer
Recent News
2026-01-16
The Motley Fool
2026-01-09
Company data provided by crunchbase