Field Service Technician HW- Denver, CO jobs in United States
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Siemens Healthineers · 17 hours ago

Field Service Technician HW- Denver, CO

Siemens Healthineers is a leader in medical technology, dedicated to pioneering breakthroughs in healthcare. The Field Service Technician is responsible for performing preventative maintenance on Varian Medical Systems equipment, ensuring efficient operation and maintaining customer satisfaction.

Health CareHealth DiagnosticsMedicalMedical Device
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Responsibilities

Proactively perform specific periodic and preventative maintenance activities on Linear Accelerators and associated medical equipment outside of normal business hours per documented procedures
Manage time and maintain a daily/weekly schedule to effectively perform preventative maintenance on systems throughout the service region
Understand and recognize the need to escalate incidents when necessary and/or request additional assistance from more tenured representatives or leadership
Maintain administrative duties, which includes timely completion and submission of field service work orders and expense reports along with management of consignment (parts) and other required documentation according to VMS procedures
Communicate required follow up actions to primary assigned representative

Qualification

Preventive maintenanceElectronic systems knowledgeTechnical documentationCustomer relationship managementTime managementBasic hand toolsMicro-computers knowledgeBusiness tools familiarityCommunication skills

Required

Excellent time management and professional communication skills both internal to Varian and externally to customers
Ability to develop and maintain strong customer relationships through utilization of strong written, verbal, and interpersonal communication skills
Frequent use and application of technical documentation (both electronic and paper documents), standards, principles, concepts, and techniques in the field
Basic knowledge of electronic, electro-mechanical, pneumatic, hydraulic, and plumbing systems. Familiar with basic operation of handheld test equipment used for verification/checkout of electronic equipment to include Digital Multimeter (DVM/DMM), and Digital Oscilloscope
Basic technical experience with micro-computers/PC based systems
Basic technical knowledge and experience with simple hand tools
Maintain Vendor Credentialing status and compliance with both company and customer defined requirements necessary to gain customer site access, unless prohibited by law. These requirements vary by client and may include but are not limited to: Proof of valid identification (photo, driver's license, SSN) Criminal background checks, Drug screens, Immunizations (Hep B, MMR, Varicella, Influenza, Tetanus, COVID-19), Annual TB testing, and other assigned training
Minimum: HS Degree or Equivalent

Preferred

Vocational training or military experience with electronics
Be able to understand and utilize the escalation process to Field Service Representative, Management, Service Delivery and Support, Product Support Engineering, Applications Required Certifications and Training: Has completed all required VMS training classes for HW Preventive Maintenance
Familiar with business tools such as E-mail, Microsoft Word, Excel, and PowerPoint. Experience with HCM (e.g., Workday) or equivalent ERP product and productivity software desired
Strong ability to manage customer expectations while building and maintaining positive relationships

Benefits

Medical insurance
Dental insurance
Vision insurance
401(k) retirement plan
Life insurance
Long-term and short-term disability insurance
Paid parking/public transportation
Paid time off
Paid sick and safe time

Company

Siemens Healthineers

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Siemens Healthineers is a healthcare technology company that provides diagnostic and therapeutic products and services. It is a sub-organization of Siemens.

Funding

Current Stage
Public Company
Total Funding
$2.76B
Key Investors
Ontario Together Fund
2021-05-25Grant· $2.5M
2021-03-25Post Ipo Equity· $2.76B
2018-03-16IPO

Leadership Team

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Enno Nehrbass
SVP / Head of Strategy & Collaboration Mgmt Diagnostic Imaging
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Anton Ebert
Technology Focus Topic Lead - Digital Twinning
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Company data provided by crunchbase