Bennett College · 1 day ago
Student Success Coach
Greensboro, NC
Full-time
Hybrid
Mid Level
3+ years expBennett College is seeking a Student Success Coach to support students in developing skills and behaviors that contribute to their success in college. The role focuses on mentoring, coaching, and providing resources to help students achieve their academic and professional goals.
EducationSecondary EducationWomen's
Responsibilities
Provides mentoring and coaching for students to develop and accomplish their personal, academic, and professional goals
Assist students in creating a personalized degree completion plan
Assists newly admitted and current students with college processes related to registration, financial aid, career services and other related topics, as needed
Refers students to appropriate internal and community-based programs and support services
Serves as a liaison between students and their respective academic departments
Attend division/advisory meetings to remain current in program offerings and career/occupational trends
Relays pertinent information to appropriate Student Service function when necessary
Assists with the development of student success, retention, and completion materials and presentations
Maintains accurate/updated records of assigned student cohort
Engages at-risk, underserved, first generation, low income and differently abled students
Provides one-on-one and group meetings to improve engagement and ensure student success
Trains and coaches students regarding skills for success
Develops and implements procedures for intake, monitoring, and assessment of student progress in accordance with current best practices
Instructs an assigned section of OR 100 for New and Transfer Students
Serves as Coordinator for Office of Student Success Program Initiatives
Performs other duties as assigned
Qualification
Required
Bachelor's Degree required; Master's Degree preferred
Minimum three years of work-related experience assisting and assessing students/clients in academic and/or life skills
Knowledge of Bennett College's mission, policies, and procedures
Ability to work in a face-to-face, hybrid, and online environment
Skill in the use of office equipment and technology, including computers and related software, such as word processing, databases, and spreadsheets, and the ability to master new technologies
Ability to handle confidential information
Ability to understand instructions and follow detailed procedures consistently
Demonstrated good organizational skills, including the ability to prioritize multiple tasks, work in a fast-paced environment with numerous interruptions, and meet deadlines
Skill in maintaining and updating records and related systems
Ability to effectively communicate and present ideas and concepts orally and in writing
Ability to establish effective working relationships and use good judgment, initiative, and resourcefulness when dealing with staff, students, faculty, the public, and other professional contacts
Ability to critically assess situations, maintain attention to detail, solve problems, work efficiently, and adapt to change
Company
Bennett College
Bennett College was founded in 1873 as a co-educational ministry school for newly emancipated slaves in the basement of the Warnersville Methodist Episcopal Church (now known as St.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$8.2MKey Investors
Papa John's
2019-02-04Grant· $8.2M
Leadership Team
Elizabeth Waugh
Vice President of Business and Finance | Chief Financial Officer
Phanalphie Rhue
Chief Global Communications & Experience Officer
Recent News
Triad Business Journal
2025-01-17
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