State Farm Agent · 15 hours ago
Customer Service Representative - State Farm Agent Team Member
Kernersville, NC
Full-time
Onsite
New Grad, Entry Level
$15/hr - $18/hrState Farm Agent is seeking an outgoing and customer-focused individual to join their team as a Customer Service Representative. The role involves providing prompt and accurate customer service, developing leads, and working with the agent to meet marketing goals.
Auto InsuranceFinanceFinancial ServicesHealth InsuranceInsuranceLife Insurance
Responsibilities
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
Work with the agent to establish and meet marketing goals
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services
Maintain a strong work ethic with a total commitment to success each and every day
Qualification
Required
Excellent communication skills - written, verbal and listening
Organizational skills
Self-motivated
Detail oriented
Proactive in problem solving
Dedicated to customer service
Able to learn computer functions
Ability to work in a team environment
Ability to multi-task
Property and Casualty license (must be able to obtain)
Life and Health license (must be able to obtain)
Bi-lingual (English & Spanish)
Benefits
401(k)
401(k) matching
Paid time off
Training & development
Simple IRA
Hourly pay plus commission/bonus
Paid time off (vacation and personal/sick days)
Signing Bonus in the range of $250 - $1000
Company
State Farm Agent
At State Farm®, our mission is to help people manage the risks of everyday life, recover from the unexpected, and realize their dreams.
Founded in 1922
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Fawad Ahmad
SVP - Digital & Customer Experience and Chief Digital Officer
Recent News
The Journal Record
2026-01-23
2026-01-17
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