TrueTandem · 5 hours ago
Business Analyst/Trainer
United States
Full-time
Remote
Senior Level
5+ years expTrueTandem is a trusted information technology solutions provider committed to the success of their customers, communities, and employees. As a Business Analyst/Trainer, you will support technical development for projects that drive the digital transformation of critical systems, collaborating with stakeholders to enhance business processes and system capabilities.
Business IntelligenceCloud ComputingComputer
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
Collaborate with stakeholders to prioritize and implement changes that drive continuous improvement in business processes and system capabilities
Act as the liaison between business personnel and internal technical resources with regards to business practices and solutions within the Customer environment
Leads meetings with internal clients to understand needs and gathers requirements through interviews, documentation analysis, surveys, site visits, and business modeling
Ensure adherence to security best practices and controls as related to solutions
Participate in and facilitate the prioritization, sizing, and business justification of future product enhancements
Define and document any new business requirements, needs, and processes tied to solutions
Effectively articulates the behind-the-scenes workings of the system to developer colleagues in the form of clear, concise, accurate, and effective business requirements, functional specifications, User Stories (Product Backlog Item)
Translates requirements and designs solutions to improve productivity and efficiency
Proactively develops and maintains functional knowledge of Customer’s business practices and acts as a functional Subject Matter Expert
Document, obtain approval, and track all changes in project scope
Develop training curricula, learning paths, and materials (eLearning, quick reference guides, videos)
Gather feedback; iterate training content; contribute to change management communications
Qualification
Required
US Citizen and active Public Trust
Bachelor's degree OR equivalent work experience
5-7 years of experience in business analysis or a similar role, with at least 2-3 years supporting large-scale or enterprise programs
Serve as the primary liaison between business owners, technical teams, and program leadership
Conduct in‑depth business process reengineering (BPR), gap analysis, and root cause analysis for enterprise-level initiatives
Lead the creation and refinement of detailed business, functional, and non‑functional requirements
Support development of enterprise architecture, data models, and system integration designs
Serve as a lead facilitator for backlog refinement, prioritization, user story development, and sprint planning
Deep expertise in requirements management tools (JIRA and/or DevOps)
Agile/Scrum Certifications (CSM, CSPO, SAFe)
Preferred
PL-900 Certification
Experience with Microsoft Power Platform and AI integration tools
Advanced data analysis skills using Excel, SQL, or BI tools (Power BI, Tableau)
Strong analytical and problem-solving skills with the ability to translate complex data into actionable insights
Excellent communication and collaboration skills with the ability to interact effectively with cross-functional teams and convey complex data insights
Company
TrueTandem
TrueTandem is a consulting company focused on the rapid implementation and acceptance of Microsoft technologies and solutions.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase