We Are Rosie · 8 hours ago
Account Director
United States
Full-time
Remote
Director/Executive
$120K/yr - $127K/yr
7+ years expWe Are Rosie is a company focused on delivering marketing talent and creative services. The Account Director will manage key client relationships, ensuring successful delivery and strategic alignment with client objectives while fostering communication and trust.
AdvertisingConsultingContent CreatorsDigital MediaMarketingMarketplaceSocial Media
Responsibilities
Serve as the primary day-to-day contact for assigned clients, ensuring open communication and trust
Conduct regular client status meetings to review progress, address concerns, and discuss new opportunities
Support implementation and maintain the processes and systems needed to manage complex client partnerships—coordinating multiple Rosies, timelines, scopes, and account details with clarity and consistency
Act as the primary point of contact and partner for working Rosies on assigned projects, including coaching and performance feedback
Represent the client’s needs internally, ensuring deliverables (projects or talent) align with their goals and vision
Act as the key liaison between clients and internal teams, ensuring feedback is translated into actionable insights and deliverables aligned with the client’s vision
Ensure campaigns and deliverables consistently meet or exceed client expectations
Foster a strong Rosie community across active engagements—creating connection, shared best practices, and ongoing touchpoints that drive satisfaction and retention
Serve as a trusted advisor and partner to clients by developing marketing and/or talent strategies that align with their business objectives and deliver measurable ROI
Act as the key liaison between clients and internal/Rosie teams, ensuring feedback is translated into actionable insights and deliverables stay aligned with the client’s vision/objective/direction
Address and resolve client concerns promptly, demonstrating a commitment to exceptional service
Develop and present post-campaign/project/placement reviews to clients, showcasing results, lessons learned, and opportunities for further strategic initiatives
Proactively identify risks, gaps, and blockers—then lead structured problem-solving across clients, Rosies, and internal teams to keep work on track and outcomes strong
Identify, match and vet talent to meet specific client needs for marketing and creative projects
Collaborate with key XFN partners to deliver the optimal Rosie journey from client briefing, matchmaking/vetting, and project execution
Monitor project progress, addressing potential risks and ensuring timely delivery of high-quality talent for Matched By services
Ensure adherence to WRR processes, maintaining consistency and efficiency in talent and project delivery
Manage account budgets for Matched By services, ensuring talent is delivered on time and within scope
Track, analyze, and report on utilization and budget status to support clients in budget management
Negotiate and develop project scopes in collaboration with the appropriate team members to ensure mutually beneficial terms
Identify and pursue upsell or cross-sell opportunities to expand client accounts while maintaining retention goals
Identify opportunities to expand client engagements, such as pitching additional services and projects
Deliver consistently excellent client service to build trust, strengthen relationships, and create momentum for account growth
Mentor and develop Account Executive(s), fostering a collaborative and high-performance culture
Collaborate with internal teams during talent matchmaking, onboarding, and offboarding, ensuring smooth and successful transitions for both the client and Rosies
Qualification
Required
Bachelor's degree in Marketing, Business, Communications, or a related field
Minimum of 7-10 years of experience in account management within an agency or brand in-house agency
Proven track record of managing multiple client accounts and delivering results
Strong leadership skills with the ability to inspire and manage cross-functional teams
Excellent negotiation, presentation, and communication skills
Proficiency in project management tools and CRM software
A client-centric mindset with the ability to balance client needs and business objectives
Solution-oriented self-starter with a can-do attitude—quick to learn, willing to try new things, and able to adapt as needs evolve with autonomy
Benefits
A yearly stipend for professional and personal development
25 PTO days + 4 Volunteer PTO days per year
Medical, dental, and vision insurance
Remote work stipend
Matching 401K
An opportunity to join a truly incredible team at a company that is building the future of work
Company
We Are Rosie
We Are Rosie is an advertising marketplace that connects the user to hand-picked teams curated to serve the user's goals.
11-50 employees
Funding
Current Stage
Early StageTotal Funding
unknownKey Investors
Align Capital Partners
2021-12-21Private Equity
Leadership Team
Jeff Levick
Chief Executive Officer
S
Stephanie Nadi Olson
Founder // Exec Chair of the Board
Recent News
2025-08-07
2024-04-06
Company data provided by crunchbase