Ford Pro · 16 hours ago
Software Engineering Director
Work from Home, Memphis, TN, 38118, US
Full-time
Hybrid
Director/Executive
12+ years expFord Pro is a global business within Ford Motor Company focused on delivering productivity solutions to commercial customers. They are seeking a Software Engineering Director to guide the architecture, integration, and delivery of Salesforce CRM solutions across Ford Pro’s product ecosystem.
AutomotiveFleet ManagementSoftware
No H1B
Responsibilities
Architect scalable, secure, and performant Salesforce CRM solutions aligned with Salesforce.com Standard Practices and Ford Pro’s Common Engineering Policies (CEP), including API standards, logging norms, and release management
Lead MuleSoft integration strategies to connect Salesforce with internal and external systems
Drive Agile product development practices using JIRA to manage backlog, sprints, releases, and retrospectives
Validate and refine target state architectures through usability testing, performance/load testing, and continuous improvement
Act as a consensus builder across other Ford Pro product groups
Facilitate alignment on technical decisions, team allocations, and product lifecycle transitions
Promote transparency and shared accountability using progress reporting tools and OKR’s
Champion Community of Practice (CoP) principles to ensure consistency in engineering and product management practices
Support financial and headcount forecasting through collaborative internal processes and related tools
Align product investments with strategic priorities and ensure efficient resource allocation
Participate in Tech Council reviews for budget approvals and product lifecycle decisions
Qualification
Required
Bachelor's degree in Computer Science, Engineering, Information Systems, or related field or a combination of education and experience
12+ years of experience in enterprise CRM platforms, with at least 7 years in Salesforce architecture and development
Salesforce Platform Architecture (Sales Cloud, Service Cloud, Experience Cloud, Marketing Cloud, Data Cloud)
MuleSoft Anypoint Platform (API design, RAML, connectors, orchestration)
RESTful API design and versioning
CI/CD pipelines and release management, Copado Preferred
Logging and monitoring standards (aligned with Ford Pro's CEP)
Cloud architecture validation and performance/load testing
Usability testing and persona-driven design
Git-based source control and repository management
Tool proficiency: JIRA, Microsoft Teams, Miro
Framework fluency: Salesforce Well-Architected Framework
Cloud platform expertise: Google Cloud Platform (GCP) or similar cloud platform for hybrid and scalable integrations
3+ years of experience with MuleSoft integration and API-led connectivity
Proven experience leading cross-functional technical teams in Agile environments
Strong understanding of financial acquisition and resource planning processes
Demonstrated ability to lead through influence and build consensus across diverse teams
Preferred
Salesforce Certified Application Architect
Salesforce Certified System Architect
Salesforce Certified Integration Architecture Designer
Other Salesforce Designer Certifications
MuleSoft Certified Associate
Google Cloud Professional Cloud Architect or other public cloud certifications
Benefits
Immediate medical, dental, vision and prescription drug coverage
Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more
Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
Vehicle discount program for employees and family members and management leases
Tuition assistance
Established and active employee resource groups
Paid time off for individual and team community service
A generous schedule of paid holidays, including the week between Christmas and New Year’s Day
Paid time off and the option to purchase additional vacation time.
Company
Ford Pro
Ford Pro is a productivity accelerator designed to drive the business forward, delivering solutions to commercial customers of all sizes.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Andrew Frick
Interim Head
Recent News
2025-10-04
2025-10-01
Company data provided by crunchbase