NEOGOV · 11 hours ago
Public Information Officer - Team Lead
440 Church St. SE Salem, OR
Full-time
Hybrid
Senior Level
$7,817.33/mo - $10,507.47/mo
5+ years expThe City of Salem is seeking a dynamic and skilled Public Information Officer (PIO) to serve as a working PIO and Communications Team Lead in the City Manager's Office. This pivotal position manages the City’s communications, media relations, and public engagement efforts, ensuring transparency and effective outreach across multiple platforms.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Lead and coordinate the activities of the communications team to ensure clear, consistent, and effective messaging across various platforms
Serve in Emergency Operations Center or Joint Information Center during emergencies, delivering timely and accurate information to the public and managing crisis communication strategies
Foster open dialogue with the community, to enhance public trust and encourage participation in City governance through strategic outreach initiatives
Develop and maintain effective working relationships with media representatives, conduct on-camera interviews, and serve as the primary spokesperson for the City
Create and oversee the production of multimedia content for integration across various platforms, including social media, the City website, and media releases
Develop and execute communication strategies aligned with the City’s goals and priorities to ensure cohesive and impactful messaging
Monitor and evaluate the effectiveness of communication efforts using metrics such as community engagement, media coverage, and public sentiment
Serve as a liaison among City departments to support coordinated outreach efforts and strengthen collaboration on community engagement initiatives
Provide training, guidance, and support to communications staff to promote professional growth and enhance team effectiveness
Performing other related duties as assigned
Qualification
Required
Must pass the pre-employment background check
Must have reliable transportation (e.g., carpool, rideshare, public transit, walking, biking) to report to and from work sites, events, trainings, and meetings
Bachelor's degree from an accredited college or university in journalism or communications, business or public administration, emergency management, engineering, human resources, finance or accounting, public relations, digital media, urban and regional planning, or a related field, and five years of experience in a related field, including two years of progressive work experience in public sector or a related field preferred, or any combination of education, experience, and training that demonstrate possession of the knowledge, skills, and abilities as listed, and ability to perform the essential job functions
Master's degree in a related field preferred, and may substitute for two of the five years of work experience required
Depending on the area of assignment, certifications or licenses may be required or preferred (and maintained throughout employment)
Preferred
Experience with public information training or certifications related to emergency response, including National Incident Management System (NIMS) training through FEMA
Experience communicating in more than one language, with bilingual proficiency in Spanish preferred
Benefits
Medical, dental, and vision coverage for you and your family.
Paid vacation and sick time in accordance with City policies.
Competitive pay.
Employer-paid PERS contribution of 6%.
Opportunity for voluntary pre-tax contributions to a 457b account.
Health care and dependent care flexible spending accounts.
Voluntary long-term care.
Employee wellness program.
Employee assistance program.
Employee health clinic.
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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