NEOGOV · 10 hours ago
COMMUNITY PROGRAM SPECIALIST II
NEOGOV is seeking a Community Program Specialist II to support the Long Beach Workforce Innovation Network (LBWIN). The role involves building relationships with local employers, conducting business needs assessments, and providing workforce program assistance to local business partners.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Develops relationships and partnerships with local employers in support of WIOA program goals
Conducts employer needs assessments and connects employers with relevant WIOA program and business development resources
Supports recruitment for employers hiring workforce customers including promotional support, coordination of recruitment events (when applicable), resume screening, and other relevant services
Collects data from employers to inform WIOA services and better connect customers with quality career opportunities
Curates job leads from local employers to support job placement for current customers
Support the recruitment of employers to job fair events and provide staff support during events
Support WIOA Rapid Response efforts providing services to employers facing mass layoffs as well as WIOA Layoff Aversion services Markets WIOA development services, conducts public presentations, and represents the Long Beach and LBWIN Career Center(s) at public meetings and events
Lead team efforts to recruit new and renew returning partners for WIOA, Work Experience (WEX), On the Job Training (OJT), and internship programs. Assist all worksites to sign new or renew contracts, conduct site visits, and provide supervisor orientations
Maintain Worksite database with all approved employers including employer name, address, contact information, job descriptions, requirements, available positions, and number of requested positions, etc
Maintain ongoing communications with worksites including: notification of WEX and OJT placements and regular check-ins for feedback or to address any issues
Performs other related duties as required
Qualification
Required
Graduation from an accredited college or university with a Bachelor's Degree in Business, Public Administration, or closely related field (experience offering specific and substantial preparation of duties of the position may be substituted for the required education on a year-for-year basis)
Minimum of one (1) year of recent full-time professional experience offering specific and substantial preparation of duties of the position in the public or private sector. A Master's Degree in Business, Public Administration, or closely related field from an accredited college or university may be substituted for up to one (1) year of the required professional experience
Possess valid California driver's license
Ability to communicate clearly and concisely, both orally and in writing
Ability to work effectively with a wide variety of people, including employers, adult residents, dislocated workers and youth, by consistently exercising tact, good judgment and a proactive, problem-solving focused communication style
Preferred
Bilingual in Spanish, Khmer or Tagalog
Experience working in Business Engagement, Business Development, or Business Support programs and an understanding of business needs
Knowledge and understanding of the Workforce Innovation and Opportunity Act (WIOA) programs services
Meeting team goals in a collaborative manner and with a sense of eagerness to assist job seekers and employers
Proactive solution-oriented mindset with positive attitude to navigate challenges
Excellent customer service including acute listening skills to identify business gaps and matching potential City and partners resources to gaps
Industry expertise, or knowledge, in one or two of the following sectors: Healthcare; Information Technology; Construction & Utilities; Hospitality & Retail; Aerospace/Aviation/Space; Transportation, Distribution and Logistics; or Advanced Manufacturing
Benefits
Medical and Dental Insurance
Life Insurance
Retirement Plan (P.E.R.S.)
Paid Vacation, Personal Holidays and Sick Leave
Deferred Compensation
Credit Union Membership
Free Bus Transportation (Long Beach Transit)
Flexible Spending Accounts
Free Employee Parking
Paid Parental Leave
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Recent News
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2025-11-14
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2025-10-31
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