Philips · 13 hours ago
Biomedical Site Lead (Bronx, NY)
United States
Full-time
Remote
Senior Level
$37/hr - $58/hr
7+ years expPhilips is a health technology company dedicated to improving access to quality healthcare. They are seeking a Biomedical Equipment Site Lead to manage customer relationships, perform maintenance and repairs on biomedical equipment, and ensure compliance with regulatory requirements.
B2BConsumer ElectronicsElectronicsLightingWellness
No H1B
Responsibilities
Perform preventative maintenance and service repair on biomedical equipment utilizing the service manual, OJT, OEM, or 3rd Party training. Provides training/mentorship/technical support to other service staff
Identification and resolution of customer issues, providing the customer with the appropriate communication, and involving appropriate site service personnel
Proactive identification of issues and providing creative, comprehensive solutions for customers which go beyond simple break/fix
The Site Lead must demonstrate the ability to take ownership and lead in difficult customer circumstances and show a sense of urgency about delivering results, ability to establish the priorities of the moment by assessing the priorities communicated by the Site Team or the customer at any level. May be required to manage multiple issues simultaneously
Establishes credibility and trust while focusing on fixing the customer as well as the medical products. Sets realistic customer expectations. Interfaces with end-users, department managers and supervisors on routine issues
May be requested to serve upon or provide consultation to various hospital committees or teams as requested by the customer with prior approval of site management
May be required to be available 24 x 7 via phone or pager, work alternate shifts, rotate in an on-call status
Qualification
Required
Associate's degree or equivalent training/experience in electronics or Biomedical Engineering and/or CBET certification
7+ years servicing medical equipment is strongly preferred
1+ years of previous lead/supervisory experience in the medical industry preferred
PC competency, to include basic knowledge of word processing, spreadsheets, databases
You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this Field Service position
US work authorization is a precondition of employment
You must reside in •or• within commuting distance to Bronx, NY
Benefits
Annual incentive bonus plans
On-call pay
Training
Advancement opportunities
Generous PTO
401k (up to 7% match)
HSA (with company contribution)
Stock purchase plan
Education reimbursement
Company
Philips
Philips is a technology company that operates in various fields, including healthcare, consumer electronics, lighting, and home appliances.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$4.23BKey Investors
EXOR N.V.Bill & Melinda Gates FoundationInnovative Health Initiative
2025-03-19Post Ipo Equity
2024-05-23Post Ipo Debt· $756.82M
2023-11-07Grant· $44.6M
Leadership Team
Neil Mesher
CEO and SVP, UK and Ireland
Recent News
2026-01-22
2026-01-22
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