Plymouth Housing · 11 hours ago
Onsite Support Manager PM
Seattle, WA, US
Full-time
Onsite
Mid, Senior Level
$84K/yr - $85K/yr
2+ years expPlymouth Housing is dedicated to providing permanent supportive housing, and they are seeking an Onsite Support Manager to ensure operational and service quality for their residential specialists. This role involves managing staffing needs, supporting tenant housing stability, and maintaining high-quality services in a culturally proficient manner.
Health CareNon ProfitReal Estate
Responsibilities
You will foster teamwork and cooperative approaches among staff
You will collaborate with Site Directors for organized team meetings and effective communication
You will provide support, guidance, and oversight to volunteers/interns
You will proactively implement harm reduction, housing first, and evidence-based models
You will lead and support the Float RS and On-call RS
You will collaborate with building leadership for effective float/on-call placements
You will work with PSH stakeholders to meet coverage needs
You will participate in Plymouth committees, workgroups, and stakeholder collaborations
You will cultivate a collaborative team focused on residents' well-being
You will build and maintain effective relationships with residents, ensuring a safe and inclusive living environment
You will ensure tenants receive quality case management services, addressing barriers
You will manage daily operations in the Site Director's absence and respond to incidents across the portfolio promptly
You will support building staff to maintain a safe, sanitary environment
You will monitor daily log entries, oversee grant compliance, and maintain accurate records
You will drive and supervise float staff, coordinating with building leadership for resident support needs
Qualification
Required
You are able to communicate and work effectively with a diverse group of voices
You have an interest in Plymouth's mission
You have excellent written and verbal communication skills
You are able to demonstrate leadership skills
You have meticulous attention to detail
You have group training and facilitation experience
You are proficient and experienced with Microsoft Office applications, particularly Word, Excel, Teams, Zoom and Outlook and able to work efficiently and effectively with customized databases and technology and conduct Internet research
Must be able to arrive at Downtown Seattle buildings within 45 minutes
Bachelor's degree in human services or related field or an equal combination of education or relevant work experience
Minimum 2 years supervisory and management experience
Valid Washington State Driver License and fully insurable driving record
Preferred
Familiarity with scheduling software is desired
Experience supervising a unionized workforce is desired
Knowledge of Property Management or Permanent Supportive Housing is desired
Minimum of 3 years relevant and progressively responsible leadership experience providing permanent supportive housing and/or services to low-income residents and people experiencing homelessness, people with disabilities, and people from a wide variety of cultural backgrounds is strongly preferred
Have previous experience working late night or graveyard shifts
Ability to be productive with minimal supervision and be able to ensure high productivity at all hours
Company
Plymouth Housing
Plymouth Housing provides permanent homes and support services.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2010-01-01Series Unknown
Leadership Team
Karen Lee
Chief Executive Officer
Recent News
Puget Sound Business Journal
2025-02-06
Business Journals
2022-09-17
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2022-06-28
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