Sr. Field Service Technician - Western US jobs in United States
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ABB · 8 hours ago

Sr. Field Service Technician - Western US

ABB is a global market leader helping industries to be leaner and cleaner. They are seeking an experienced Sr. Field Service Technician to support customers in the Western United States, requiring solid electro-mechanical technical abilities and excellent communication skills.

AutomotiveEnergyEnergy ManagementIndustrial AutomationRobotics
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Responsibilities

Preventive maintenance, calibration, installation, corrective service and telephones
On-site and remote access support for laboratory and production process testing instruments
Service activities must be performed within established ISO certified policies and procedures and documented accordingly
Willingness to participate in continuing education and training as needed to meet customers’ needs

Qualification

Electro-mechanical skillsField service supportNetwork supportCalibration knowledgeSoftware configurationCustomer service skillsGeneral software knowledgeCommunication skills

Required

Solid electro-mechanical technical abilities
Excellent communication and customer service skills
Ability to work with a high degree of autonomy
Preventive maintenance, calibration, installation, corrective service and telephones
On-site and remote access support for laboratory and production process testing instruments
Service activities must be performed within established ISO certified policies and procedures and documented accordingly
Willingness to participate in continuing education and training as needed to meet customers' needs
General software knowledge a must (Win10, Win11, MS Office365)
Ability to travel up to 65-70%, domestically and internationally with a valid US driver's license and acceptable driving record for the past 3+ years
Applicants must possess US work authorization and be able to acquire a US passport

Preferred

Associate's degree in electrical or equivalent work / military experience
Minimum of 5 years related field service support
Experience with network support, computer repair and OS restoration as well as software configuration
Knowledge of calibration and electronic test equipment is strongly desired

Benefits

Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.
Choice between two dental plan options: Core and Core Plus
Vision benefit
Company paid life insurance (2X base pay)
Company paid AD&D (1X base pay)
Voluntary life and AD&D – 100% employee paid up to maximums
Short Term Disability – up to 26 weeks – Company paid
Long Term Disability – 60% of pay – Company paid. Ability to “buy-up” to 66 2/3% of pay.
Supplemental benefits – 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance
Parental Leave – up to 6 weeks
Employee Assistance Program
Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption
Employee discount program
401k Savings Plan with Company Contributions
Employee Stock Acquisition Plan (ESAP)
ABB provides 11 paid holidays.

Company

ABB provides electrification and automation solutions for various industries.

Funding

Current Stage
Public Company
Total Funding
$548.55M
Key Investors
European Investment Bank
2023-11-21Post Ipo Debt· $545.85M
2013-09-23Grant· $2.7M
2001-04-06IPO

Leadership Team

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Morten Wierod
CEO
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Håvard Devold
Vice President, Market Development, Country Technology manager
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Company data provided by crunchbase