Four Seasons Hotel Boston · 7 hours ago
Guest Services Agent- Four Seasons Hotel Boston
Boston, MA
Full-time
Onsite
New Grad, Entry Level
$32.45/hr - $32.45/hrFour Seasons Hotel Boston is a luxury hotel committed to providing exceptional guest experiences. The Guest Services Agent role involves welcoming and registering hotel guests, managing transactions, and responding to guest requests to ensure maximum customer satisfaction.
Hospitality
Responsibilities
Checks guest out of the hotel, preparing and explaining the bill. Maintain a balanced bank assigned by the hotel
Makes change, cashes checks, and exchanges foreign currency
Reconciles all transactions at the close of each shift
Responds to a wide variety of guest requests by accurately assessing the guest needs and requests and then adding personal recommendations and touches
Answers and directs phone calls, pages radio requests and faxes in an efficient, courteous and professional manner to achieve maximum customer satisfaction while complying with all Four Seasons’ policies
Review expected arrivals
Qualification
Required
Individuals with high organizational skills
Speaking, writing and reading English is required
Candidates must have valid work authorization for the U.S
Flexible schedule with availability to work rotating shifts, weekends and holidays
Benefits
FREE Medical and Dental insurance for you and your eligible dependents.
Have career growth opportunities both within Four Seasons Hotel Boston and worldwide with our company.
Get to experience other Four Seasons Hotels and Resorts through the complimentary room nights program.
Complimentary meals at our employee cafeteria.
401k participation with company matching program.
Complimentary Life insurance.
Vacation & Paid Sick Time Off.
And much more!
Company
Four Seasons Hotel Boston
Four Seasons Hotel Boston is the premier luxury hotel in New England’s gateway city.
Founded in 1985
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase