U.S. Department of Veterans Affairs · 4 hours ago
Program Support Assistant- Community Outreach Division
Columbus, OH
Full-time
Onsite
Entry Level
1+ years expThe U.S. Department of Veterans Affairs is seeking a Program Support Assistant within the Community Outreach Division. This role focuses on providing administrative and supportive functions for homeless programs, including data management and program improvement initiatives.
GovernmentMedicalNational SecurityPublic Safety
Responsibilities
The incumbent serves as the automatic data processes applications coordinator (ADPAC), fund control point clerk (FCP), timekeeper, PKI/Trusted agent, and assists with GSA Fleet vehicle management for the Community Outreach Division
The incumbent submits and tracks recruitment onboarding and makes recommendations for data process improvements, advises on setting up data reporting and collection systems, and assists Community Outreach Division Director and Homeless Programs Leadership in the development of routine informational presentations
The incumbent will be responsible for the overall administrative and technical support for day-to-day operations for all of the Community Outreach Division's homeless programs and services
Work assignments involve a wide variety and complexity of problems, issues or situations common to community-based outreach services
The incumbent provides support to division leadership in staff onboarding processes, including assistance scheduling interviews and obtaining references
The incumbent compiles, prepares, and provides assistance in developing statistical data and special reports, compiling/preparing drafts and finalizing papers and/or similar instructional materials in support of program specialties
The incumbent will take minutes, recordkeeping of official meetings, and provides administrative support as directed by the Community Outreach Division Director
The incumbent provides program guidance and development of employees within the service to ensure understanding and compliance related to supply and scheduling needs, and other policies used to ensure the completion of the workload The incumbent will perform other duties as assigned
Work Schedule: Monday-Friday 8:00am-4:30pm Position Description Title/PD#: Program Support Assistant- Community Outreach Division/PD93092-0 Telework: Ad-hoc Physical Requirements: The work is mostly sedentary
It will occasionally require carrying of light objects such as files, books, and papers
Some walking, standing, and bending
No special physical demands are required to perform work
Qualification
Required
One year of specialized experience (equivalent to the GS-06 grade level in the federal service); experience that equipped the applicant with the particular knowledge, skills and abilities (KSA's) and other characteristics to perform successfully the duties of the position
Providing administrative support
Gather and analyze information and provide resolution of issues or problems of a procedural or factual nature
Ability to adapt to changing situations, to modify plans and demonstrate flexibility in changing circumstances
Excellent communication skills, both written and verbal
Ability to independently draft correspondence and write/edit/produce reports
Provides support to program leadership to conduct chart audits to verify documentation accuracy and ensure compliance; review discrepancies and provide follow-up actions based on data report findings
Performs a variety of computerized office duties using electronic mail, desktop publishing, calendar, and several different database programs such as Excel, SharePoint, PowerPoint etc
Knowledge of medical terminology and usages
Assists with scheduling meetings, room reservations, and coordination with community partners
Preferred
Demonstrated experience supporting numerous programs with an attention to detail
Strong organizational skills preferred
Company
U.S. Department of Veterans Affairs
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10001+ employees
Funding
Current Stage
Late StageLeadership Team
Charles Worthington
Chief Technology Officer
Helga Rippen
Chief Interoperability and Veteran Access Officer
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