U.S. Department of Veterans Affairs · 9 hours ago
Program Support Assistant (OA)
McClellan Park, CA
Full-time
Onsite
Entry Level
1+ years expThe U.S. Department of Veterans Affairs is seeking a Program Support Assistant to provide administrative, clerical, and technical support for the Home Telehealth Program. The role involves data collection and analysis, coordination of enrolled patients, and serving as a point of contact for patients and staff.
GovernmentMedicalNational SecurityPublic Safety
Responsibilities
Responsible for analyzing program specific reports from various databases; software applications to draw information from a wide variety of sources including the VSSC
Tracking statistical information in support of program operations
Prepare reports: design detailed charts and graphs
And conducting special management studies requiring written presentations of findings, Recommendations, forecasts, and justifications
Access status or outcomes in relation to established performance measures, goals, and objectives
Receives and processes documents and reports in accordance with established procedures Identifies issues, problems, or conditions and seeking alternative solutions based on evaluation of the intent of applicable rules, regulations, and procedures
Interface and be considered as an expert on a variety of computer software programs such as Microsoft Word, Excel, Skype, PowerPoint, Access for purposes of preparing reports, documentation, data tracking, recording keeping, and assisting patients and the Home Telehealth (HT) staff
Responsible for establishing and maintaining inventory of all HT equipment
Responsible for projecting/tracking the annual estimates of a variety of programmatic costs and responsible for compiling various budget reports as requested as well as maintaining accurate account of actual expenditures
Qualification
Required
One year of specialized experience equivalent to at least the next lower grade GS-05 in the normal line of progression for the occupation in the organization
Performing responsibilities of the Geriatrics and Extended Care (GEC) Service from an administrative and clinical perspective
Ability to take data, formulate recommendations and draw conclusions from analysis of the data
Analytical skills to organize and present data
Knowledge of and thorough familiarity with Microsoft Word, Excel, Outlook, and PowerPoint
Ability to access clinic data for management and tracking, especially the patient registry and clinic scheduling portions
Knowledge of personal computers and management information systems
Organizational and management skills in order to plan for the daily operational issues
Interpersonal skills to be able to have successful interactions with patients, staff, and the community
Ability to present effectively throughout the Medical Center and represent the GEC Service in many different forums
Ability to possess good English oral and written communication skills and the ability to produce reports, prepare correspondence, and generally represent the service through written media
Office Automation typing requirement of 40 words per minute typing speed
Company
U.S. Department of Veterans Affairs
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10001+ employees
Funding
Current Stage
Late StageLeadership Team
Charles Worthington
Chief Technology Officer
Helga Rippen
Chief Interoperability and Veteran Access Officer
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