Healogics, LLC. · 16 hours ago
Clinical Front Desk Coordinator
Savannah, GA
Full-time
Onsite
Entry Level
$17.12/hr - $21.01/hr
2+ years expHealogics, LLC. is the largest provider of advanced wound care services in the United States, treating over 300,000 chronic wound patients annually. The Clinical Front Desk Coordinator plays a crucial role in managing front office functions and ensuring smooth operations in an outpatient wound care center while providing exceptional patient care.
Hospital & Health Care
Responsibilities
Coordinates with Center leadership to maximize daily patient census
Actively participates in staff meetings to support key functions within the Center
Greets patients and other visitors, answers and routes calls to appropriate staff
Maintains all patient communication needs including scheduling, rescheduling, and appointment reminders. Also works and schedules for provider, according to the care continuum model
Obtains and verifies patient insurance information, to include pre-certifications and pre-authorizations for services and enters data in appropriate databases
Collects and enters patient charges in databases
Verifies and reconciles charges as directed, prepares monthly patient survey data and appropriate documentation, then transmits to providers
Assembles new patient charts, maintains and files existing patient charts, and spot checks charts for data completeness and signatures
Coordinates/schedules ancillary testing with other hospital departments
Arranges for patient transportation, as needed
Maintains office equipment and supplies as needed, and medical supplies as directed
Under the direction of the RN/Provider, provides wound-related patient care as approved by hospital protocols, Policies & Procedures and scope of practice and with documented competencies where necessary
May assist with intake and discharge within scope of practice and according to hospital bylaws and completion of appropriate skills competencies
May perform hyperbaric oxygen therapy related duties, as needed, after completing the required Healogics hyperbaric training and completion of required skills competency
May assist in Vein Clinic within scope of practice after Healogics Vein Clinic training completed (if applicable)
Gathers patient information
Gathers necessary equipment and supplies for the RN or provider
Reports quality of care issues to Clinical Nurse Manager
Communicates as needed with all team members regarding therapeutic interventions to ensure quality of care
May function as a Documentation Assistant (scribe) in accordance with Healogics policy
Performs other duties as required
Qualification
Required
High School Diploma or General Education Development (GED)
Graduate from a Certified Medical Assistant (CMA), Emergency Medical Technician (EMT) or Certified Nursing Assistant (CNA) program approved by the Commission on Accreditation of Allied Health Program (CAAHEP) or by the Accrediting Bureau of Health Education Schools (ABHES)
Current CMA, CNA or EMT Certification licensed in the state of employment – to be maintained throughout the duration of employment in the position
Minimum of Two (2) or more years office administration experience is required; Preferably in a medical setting, acute hospital, rehabilitation hospital, or skilled nursing unit
Demonstrated competency in BLS (Basic Life Support)
Proficient in Microsoft Office (Word, Excel, Outlook)
Good customer, interpersonal and communication skills, both orally and in writing
Organization and time-management skills
Basic math skills
Attention to details
Ability to maintain confidentiality
Ability to work in fast paced environment and to work on multiple projects at the same time
Ability to work with others and in a team environment
Preferred
Associate's degree preferred
Prior medical coding experience preferred
Company
Healogics, LLC.
Headquartered in Jacksonville, Fla., Healogics, LLC.
Founded in 1996Jacksonville, FL, US
1001-5000 employeesFunding
Current Stage
Late StageLeadership Team
Cheryl Penava
Chief People and Brand Officer
Claudia Marzec
HR Business Partner / Educator at Healogics, Inc.
Recent News
2025-10-06
2025-09-23
2025-09-12
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