Salute EMEA · 10 hours ago
Data Center Metro Technician
Salute EMEA is a leading provider of cutting-edge Data Center Infrastructure Services, dedicated to serving data center clients worldwide. They are seeking a dynamic and experienced Data Center Metro Technician to support day-to-day operations and IT systems in data centers, ensuring reliable service delivery and customer satisfaction.
Information TechnologySoftwareTelecommunications
Responsibilities
Experience from stacking and racking of servers to battery/power
Ability to work on multiple concurrent projects while meeting deadlines and ensuring uptime
A penchant for leading projects and can work autonomously under the customer direction, written or verbal, on servers/routers/switches
Supports the delivery of data center services including colocation, telecommunications services, and deployment of additional services to customers and internal business systems
Acts as a technical and operational contact for data center customers, vendors, and carriers as it relates to colocation, connectivity, and network products and services
Carries out remote hands task under the direction of the Network/Engineering Infrastructure Manager and IT Manager necessary to support internal networks, IT infrastructure, computers, electronics, and telephone systems
Conducts activities inside IT and telecommunications rooms or cabinets such as the installation of IT and network hardware, making or running patch cables, and verifying or testing cable paths
Coordinates and oversees access to and work within the facility with third-party contractors, vendors, and carriers related to structured cabling installation, circuit delivery and equipment installations in IT and telecommunications rooms and customer space
Supports offsite points-of-presence at remote locations and aids in operations, administration, and maintenance of infrastructure, network equipment, and tasks related to the delivery and support of network services
100% completion and fulfillment of Client SOW and expectations
100% accurate and timely documentation of work orders
Accurate and timely submission of timesheet documentation in Field Service
Accurate and timely submission of Task Hazard/Activity Hazard Assessments in Field service
Accurate and timely submission of Incident Reports in Field Service
100% completion of required TalentLMS based Safety and Compliance training courses as assigned
100% adherence to Salute Mission Critical safety standards and best practices
100% adherence to client security/privacy practices and expectations
Qualification
Required
Experience in Data Centers and co-location environments managing hardware assets
Demonstrable project management experience with the ability to manage tasks under tight deadlines
Experience with a large variety of different vendor hardware: servers, storage, and network equipment
Experience in contributing to detailed project plans for programs involving cross-functional teams and challenging requirements
Demonstrated ability to coordinate issue resolution across departmental teams
Experience coordinating vendors
Experience with Asset Management Systems
Experience in managing inventory of cable, power cords and other infrastructure items
Preferred
Ability to understand drawings, plans, and specifications
Ability to follow instructions to complete project in a timely and qualitative manner
Possess Microsoft Excel Spreadsheet competency
Ability to multitask and manage multiple projects
Possess a strong sense of methodology, processes, and metrics
Possess and demonstrate excellent communication skills, both verbal and written
Possess strong interpersonal and relationship building skills
Physical ability to lift at least 40 lbs. on a regular basis, and able to use server lifts or pallet jacks
Those with military experience are encouraged to apply
Company
Salute EMEA
We are global data centre experts who exclusively serve the data centre industry, helping you solve your most pressing challenges, from increased demand for AI and High Performance Compute environments to the shortage of skilled talent and increased sustainability pressures.
Funding
Current Stage
Late StageTotal Funding
unknown2025-01-27Acquired
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