PureStar · 15 hours ago
Service/ Sales Manager
Gardena, CA, US
Full-time
Onsite
Mid, Senior Level
$101K/yr - $101K/yr
3+ years expPureStar is a company focused on managing customer relationships and ensuring satisfaction. The Service/ Sales Manager will be responsible for customer engagement, communication with operations, and meeting financial goals.
HospitalityLaundry and Dry-cleaningService Industry
Responsibilities
Responsible for customer engagement and satisfaction, and company knowledge of customer product mix and service preferences
Communicate and track any service or quality issues and feedback; anticipate customer needs
Provide and track detailed and accurate occupancy forecasts that may include other departments and impact business volume
Responsible for consistent communication touchpoints; in-person, phone or email
Assess pricing opportunities to meet or exceed budgetary goals
Identify new business opportunities, analyze financial and labor impacts
Inform Director of any problematic situations
May give input into developing the revenue budget
Ensures compliance with company policies and procedures
Ensure a safe working environment
Perform other duties as required
Qualification
Required
High School Diploma (or equivalent) a must
1-2 years of B2B sales experience required
Exceptional written and verbal communication skills
Extensive knowledge of department processes and procedures
Effective written and verbal communication skills
Comprehensive mathematical skills, familiar with financial controls
Exceptional customer service
Strong work ethic, organized, attention to detail
Strong safety awareness
Computer literate
Flexible time
3 years or more management experience
Preferred
Higher education a plus
Multi-lingual preferred
Multilingual, highly desirable
Company
PureStar
PureStar is a laundry outsourcing company that also delivers linen management.
5001-10000 employees
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Cornell Capital
2018-06-14Private Equity
Leadership Team
Brian Herington
Chief Executive Officer
Dave Kimmel, CPA, MBA
Chief Financial Officer
Recent News
2025-02-07
Company data provided by crunchbase