Case Review Analyst jobs in United States
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CAI · 17 hours ago

Case Review Analyst

CAI is a global technology services firm with over 8,500 associates worldwide. As the Case Review Analyst, you will review cases completed by case workers to determine benefit eligibility and provide detailed feedback regarding cases.

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Work & Life Balance

Responsibilities

Review cases completed by case workers determining benefit eligibility
Document errors and provide detailed feedback regarding cases
Provide details regarding training opportunities based on error trends to management
Maintain confidentiality in all situations
Communicate with clients regarding their case as necessary
Provide answers to questions from Case Workers regarding cases at hand
Any further duties assigned by management

Qualification

Federal laws knowledgeState Policy knowledgeCase management experienceMicrosoft Office SuiteData Entry experienceAnalytical skillsManage prioritiesWork completion skillsBilingual communication skillsOnBase experienceAttention to DetailOrganizational skillsWritten communication skillsVerbal communication skillsInterpersonal skillsTeam oriented

Required

Minimum of one year case management or processing programs of assistance for State government experience
Minimum of one year determining compliance with State and Federal laws, rules, regulations, policies and procedures, or related experience
Microsoft Office Suite
Data Entry experience
Attention to Detail
Outstanding organizational skills
Good analytical skills
Strong written and verbal communication skills
Well organized with the ability to manage multiple priorities
Solid interpersonal skills, ability to work on a team
Ability to drive work to completion and escalate when necessary
Team oriented individuals that want to make a difference in the community
Transportation to/from office, dependable and on time
Be available to work a minimum of one Saturday a month if necessary

Preferred

Strong written and verbal bilingual communication skills
OnBase experience

Benefits

Medical, dental, and vision insurance
401k retirement account access
Paid sick leave
Other paid time off as provided by applicable law

Company

CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+.

Funding

Current Stage
Late Stage

Leadership Team

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Tom Salvaggio
President and CEO
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Tony Salvaggio
Founder and CEO
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