Adventist Health · 17 hours ago
EHR Pharmacist Application Specialist, Epic
Adventist Health is a faith-based, nonprofit, integrated health system serving over 100 communities on the West Coast and Hawaii. The EHR Pharmacist Application Specialist leads the implementation and support of hospital information systems in the pharmacy space, acting as a resource for other analysts and managing multiple cross-functional projects.
Elder CareHealth CareHospitalMedicalNon ProfitWellness
Responsibilities
Serves as a senior member of the team. Provides guidance and acts as a resource for other analysts, project managers, and consultants. Leads multiple cross functional projects. Communicates project status of deliverables, shared issues, end-user concerns, budget, and upcoming milestones. Develops strategies to educate analysts and support staff with focus to achieve improved operational understanding and efficiency. Leads various user group meetings as assigned. Mentors support groups to assist with their understanding of applications and processes
Designs, configures, tests, debugs, documents, and maintains programs/applications. Collaborates, researches, and analyzes to develop, configure, and modify moderately complex information systems based on or related to user system design specifications while utilizing established standards and departmental protocols. Designs and develops test scripts and materials for end-to-end workflow testing. Performs unit, system and integration testing per standards, documents outcomes
Manages the planning and installation of automated systems. Works with end-users to develop specifications for the purchase, development and installation of software systems. Monitors progress of the plan and proposes corrective action where indicated. Utilizes appropriate planned change management models, principles and techniques in system planning, development, implementation and evaluation. Facilitates application workflow design and application integration sessions. Evaluates user requests for special enhancements to systems. Collaborates with technical teams to define hardware/network requirements and to research and problem-solve technical issues. Installs and tests software per release checklist guidelines
Designs, develops, and monitors measurements of process improvements, including those enabled by standardized workflows. Provides ongoing support for existing computer applications. Provides support for problem resolution; escalates the problem to leadership personnel if necessary. Implements solutions, communicates to end users and tracks resolution. Analyzes incidents, identifying trends and major issues. Conducts routine status meetings with end users and leadership. Provides leadership support to analysts and team and to end-users regarding system applications. Maintains service level agreements with various end-user departments and enterprise business units
Responsible for ongoing on call duties for one or more applications which generate Incidents outside of business hours. Often this role is on call for the most critical applications. Troubleshoots and resolves system issues escalated by the Help Desk. As needed, up to 25%, travel on site to provide support during go-live events and other work-related occasions; Travel could occur during standard off-hours support times
Performs other job-related duties as assigned
Qualification
Required
Graduate of school of pharmacy: Required
Five years of Healthcare IT experience building, troubleshooting, and maintaining the EHR for Pharmacy: Required
Familiarity with building, maintaining, and communicating regarding data reporting portals: Required
Registered Pharmacist (RPh): Required
Epic Certification/Accreditation in area of responsibility: Required
Company
Adventist Health
Adventist Health is a Adventist Health is a not-for-profit health care organization .
Funding
Current Stage
Late StageLeadership Team
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