Comal Independent School District · 3 hours ago
Support Services Receptionist
New Braunfels, TX
Full-time
Onsite
Mid Level
3+ years expComal Independent School District is seeking a Support Services Receptionist to serve as the district receptionist, providing customer service and answering phone calls. The role involves greeting guests, managing incoming calls, and assisting the Superintendent and Communications offices as needed.
Education Management
Responsibilities
Answers all incoming calls, takes reliable messages, and routes to appropriate staff
Knowledgeable of school information (names, and addresses, etc), principal/administrator/board member names; knows appropriate staff to route calls to when callers ask questions
Assists the Superintendent and Communications offices with duties as needed
Handles upset patrons in a professional manner as needed
Updates employee phone list on a regular basis
Manages the paging system in the Support Services building
Monitors emergency calls from campuses as needed
Greets and helps guests that enter the Support Services building
Represents the district in a friendly and professional manner
Maintains confidentiality
Responsible for properly maintaining district records, adhering to all policies set forth by the district for records maintenance and learning the records retention schedule for department records
Other duties as assigned
Qualification
Required
High School Diploma or GED is required
Professional and friendly personality when greeting and helping guests
Effective communication and interpersonal skills with media, public, and staff
Ability to use personal computer and software to develop spreadsheets and answer phone calls
Three years of clerical/ office experience, preferably in a public education environment
Answers all incoming calls, takes reliable messages, and routes to appropriate staff
Knowledgeable of school information (names, and addresses, etc), principal/administrator/board member names; knows appropriate staff to route calls to when callers ask questions
Assists the Superintendent and Communications offices with duties as needed
Handles upset patrons in a professional manner as needed
Updates employee phone list on a regular basis
Manages the paging system in the Support Services building
Monitors emergency calls from campuses as needed
Greets and helps guests that enter the Support Services building
Represents the district in a friendly and professional manner
Maintains confidentiality
Responsible for properly maintaining district records, adhering to all policies set forth by the district for records maintenance and learning the records retention schedule for department records
Works with frequent interruptions, maintain emotional control under stress
Repetitive hand motions
Prolonged use of phone/computer
Ability to lift a minimum of 20 pounds if required
Preferred
Bilingual speaking preferred
Company
Comal Independent School District
Graduate every student ready for military, career or college.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Glenn Graham
Chief Financial Officer
Chelsea Ormond
Community Partnerships Coordinator | Executive Director, Comal Education Foundation
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