Community Management Associates · 1 day ago
CMA Division Manager
Atlanta, GA
Full-time
Hybrid
Senior Level
5+ years expCommunity Management Associates is a company focused on delivering effective leadership and support to Association managers. The CMA Division Manager is responsible for overseeing day-to-day operations, mentoring staff, and ensuring positive growth within the division through effective communication and resource management.
Real Estate
Responsibilities
Responsible for day-to-day operations of the division including, but not limited to training, career mentoring and development, and coaching as needed
Assisting Association manager in financial management/research administration coordination and other “back of the office” tasks needed for manager and mentoring
Coordinate response to homeowners from communities in the division – providing research and resolution on issues raised as a support to the manager via phone calls, emails, and face-to-face when needed
Monitor all weekly manager reports to provide summary updates to the Director for issues needing intervention or coordination with the manager
Manages expenses and resources effectively to generate positive growth and resolve issues
Assists managers with budgets and expenses on behalf of clients
Assists Association managers in successfully managing the current customer base and encouraging retention and growth
Performs regular site visits with managers to maintain knowledge of the Association and performance of the manager and client’s contractors
Effectively communicates company goals and strategies to division staff
Provide support to Transition for all properties entering and exiting the division
Ensures all invoices/bills are paid on time by all managers in the division
Takes initiative and works with the division team to strategically develop new business, as well as retain and grow existing portfolio
Documents the performance of Association managers throughout the year and conducts thoughtful, constructive performance evaluations annually/including disciplinary actions with the assistance of Human Resources
Proactively monitors client satisfaction and anticipates potential issues by tracking a client retention checklist and attending meetings with Association management staff
Must check in with all Associations in your portfolio at least twice a year. Quarterly check-in with clients paying over $2,500/month and larger paying Associations keep close. Large-paying Associations must keep in close contact
Assesses and reviews all new hires within 70-75 days of hire to assess the continuation of their employment past the 90-day review period
Tracks vacation, sick, and PTO for each person in the division. Coordinates coverage and serves as fill-in manager when needed
Qualification
Required
Must have extensive HOA and Condominium Management experience (five years)
Interacts directly with corporate officers, Association Managers, Boards, homeowners, and vendors, so clear and concise interpersonal communication skills are a must
The position demands accuracy and requires conflict resolution and decision-making skills
Benefits
401(k)
Dental insurance
Health insurance
Life insurance
Paid time off, paid holidays
Vision insurance
Company
Community Management Associates
Community Management Associates is a real estate company that offers condo and homeowner associations in Atlanta and Nashville, TN.
201-500 employees
H1B Sponsorship
Community Management Associates has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
Funding
Current Stage
Growth StageLeadership Team
H Peter Gant, CPA
Chief Financial Officer
Michele Richards
Chief Operating Officer & Associate Broker
Company data provided by crunchbase