O'Connor Company · 12 hours ago
Cash Application Specialist
Lenexa, KS
Full-time
Onsite
Entry, Mid Level
2+ years expO'Connor Company is an industry leader in wholesale HVAC equipment and parts, serving the Midwest. The Cash Application Specialist is responsible for accurately applying funds received from various sources and performing related accounts receivable duties, ensuring timely and efficient processing of payments.
Heating Ventilation and Air Conditioning (HVAC)Manufacturing
Responsibilities
Posts all payments from various sources daily onto customer accounts. Reconcile daily posting to ensure books balance against bank accounts
Pulls, reviews, and resolves unapplied cash report. Consistently strive to achieve less than 1% of payments posted as unapplied cash on accounts each week. Produces daily and end of the month report status on applied and unapplied payments. Daily, work with customers to obtain missing remittance details needed to apply payments accurately and timely
Maintain an unapplied payment tracker to include the details against short/overpaid/invalid invoices/credits taken in error
Process chargebacks and NSF’s (Non-Sufficient Funds)
Reviews, completes, and resolves cash application reconciliation. Resolve pending queues within 2 business days and escalate to manager unresolved issues over 2 business days
Updates and maintains various reporting documents as it relates to payments, and unapplied cash
Monitors and maintains a shared payment email inbox and cash queue to answer inquiries
Provides secondary support answering overflow calls and when primaries are away or on the phone
Maintains proficiency with company computer systems
Make recommendations to Management on areas of improvement to improve efficiency and customer satisfaction
Provides excellent customer service through timely customer interaction, problem resolution, or escalation with effective and efficient follow-up
Fosters valued business relationships with all departments, aiming to resolve customer and other issues in a timely manner. Approaches peers and customers with a spirit of positive problem resolution, professionalism, and integrity
Qualification
Required
High School diploma or its GED equivalent
2+ years or more experience with accounts receivable and/or cash applications
High degree of personal ethics, customer service, and commitment to safety
Demonstrate Intermediate level in MS Office suite applications (Excel, Outlook, Word)
Aptitude for mathematical operations and numerical analysis
Use computers, photocopiers, scanners, phone systems and meeting and virtual platform sharing relative to the needs of the job
Minimum keyboarding skills of 40 words per minute
High ethical standards, integrity, and a strong sense of ownership
Ability to operate in a dynamic, fast-paced environment while meeting deadlines
Exceptional organizational and project management skills
Benefits
Medical, dental, vision, and prescription coverage effective immediately
401(k) plan with company contributions
Life insurance and short- and long-term disability coverage
HSA/FSA options and an Employee Assistance Program (EAP)
Paid time off, including vacation, holidays, and personal days
Weekly pay, employee discounts, and more
Company
O'Connor Company
Wholesale Distributor Serving the Midwest with Quality Heating & Air Conditioning Equipment, Controls, Parts & Accessories.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2017-12-03Acquired
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