NEOGOV · 5 hours ago
Senior Program Analyst Communications
Oakland, CA
Full-time
Hybrid
Senior Level
$129K/yr - $168K/yr
5+ years expNEOGOV is a company focused on improving public service delivery, and they are seeking a Senior Program Analyst - Communications. The role involves leading audience-centered communications and outreach for diverse transportation projects, supporting planning teams, and managing public engagement efforts.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Lead audience-centered communications, outreach, and engagement for diverse audiences across multiple transportation planning and capital projects supporting planning, project delivery, and construction efforts
Support the planning and projects teams in developing and implementing outreach and engagement plans to support planning initiatives, programs, and various stages of project development for capital projects
Communicate effectively with the public, stakeholders and partner agencies about agency activities, with a focus on transportation plans projects, including all stages of project development and construction of capital projects
Lead ongoing project communications with the public, stakeholders and partner agencies for projects in the construction phase, including schedules, impacts, and engagement opportunities, serving as key point of contact and Public Information Officer for specific capital projects in the construction phase
Develop and manage communications materials, including fact sheets, web content, presentations, public notices, and other outreach materials that translate technical information into accessible content
Manage related digital and social media communications efforts
Contribute to Communications Team administrative responsibilities, including maintaining digital archives, coordinating vendors, and managing invoicing and records maintenance processes
Lead communications and engagement for assigned construction projects, coordinating closely with project management and construction staff, consultants, and partner agencies
Serve as a primary point of contact for project-related inquiries and provide timely, accurate, and helpful responses to community members, stakeholders, and elected officials
Translate complex construction and engineering information into accessible, reader-centered materials, including fact sheets, web updates, social media content, presentations, and public notices
Plan and support outreach activities such as community meetings, briefings, presentations, site tours, and milestone events (e.g., groundbreaking and ribbon cutting events)
Coordinate messaging and outreach to support construction phasing and engagement opportunities while monitoring local news, trends, and community activities
Develop or review outreach and engagement plans for various planning efforts, programs and capital projects
Support or take a lead role in community engagement efforts for a variety of agency activities
Draft, edit, and review news releases, articles, correspondence, talking points and other public-facing communications including coordinating with project teams to highlight key achievements and upcoming activities
Manage agency’s public outreach activities, including consultant liaison responsibilities for community events, management of outreach materials and giveaways, and post-event after-action tasks
Provide editorial support and technical guidance to other agency staff
Contribute to Communications team’s administrative responsibilities (e.g., maintain digital archives, manage invoicing, etc.)
Qualification
Required
Equivalent to graduation from an accredited four-year college or university with major coursework in communications, public relations, journalism, business administration, public administration, or a related field
Minimum five (5) years of responsible professional-level experience in communications, public affairs, government, or other related sector
Preferred
Communications experience in construction, transportation, or government entity desirable but not required
Multi-lingual skills desirable but not required
Benefits
Cafeteria Plan which employees can use to choose the following:
Health, Dental, and Vision Insurance;
Life, AD&D, and Long-term and Short-Term Disability Insurance.
Retirement Program in the California Public Employee Retirement System (CalPERS):
Classic Member (member of CalPERS prior to January 1, 2013) – 2.5% at age 55 (employee contributes 3%)
New Member (under PEPRA laws) – 2% at age 62 (employee contributes 7.75%, this amount is subject to change at the beginning of each fiscal year per CalPERS calculations)
Vacation Leave: Starts at 10 days per year and increases based on years of service.
Sick Leave: Accrued at one (1) day per month.
Holidays: 11 paid holidays, plus three (3) floating holidays, per year.
Other benefits include transit subsidy, flexible spending accounts, 457 retirement plan, tuition assistance, etc.
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
Company data provided by crunchbase