Vivint · 6 hours ago
Sr. Business Analyst
Lehi, UT
Full-time
Onsite
Mid, Senior Level
3+ years expVivint Smart Home, an NRG owned company, is a leading smart home company in the United States, dedicated to redefining the home experience with intelligent products and services. As a Sr. Business Analyst, you will build tools that guide decisions and provide data-driven insights to optimize field service operations.
ElectronicsSecuritySmart Home
Responsibilities
Develop deep understanding of Vivint’s Field Service operations and understand how the various parts of the business work together (sales, customer support, inventory and supply chain, product teams, etc.)
Understand the business case for our current efforts and help understand tradeoffs, ROI, and strategy implications of potential new initiatives
Analyze and report on current efforts, with a particular focus on opportunities for increased efficiency and operational success metrics; take responsibility for data integrity and be able to craft and build a narrative of what’s happening in the business
Help build daily reporting and operational metrics for field service
Qualification
Required
Bachelor's degree required
3-5 years of experience in one or more of the following fields: strategy consulting, economic analysis, predictive analytics, business analytics, data engineering/ETL
Ability to manage projects and meet tight deadlines
In conjunction with business leaders, work on high value initiatives that can be taken or improved using data-driven decisions
Using a “problem statement” structure, clearly define the desired outcome, including analytic results and resulting actions
Identify and understand in detail the necessary data to solve the problem and work with IT to solve for any gaps in our current IT infrastructure and data collection efforts
Ability to be responsive to business needs as they arise and in a time-sensitive manner, navigating occasionally tight deadlines without sacrificing quality or completeness
Ability to perform tasks with acute attention to detail and a high level of precision
Ability to perform analysis, synthesize findings, and communicate results
Using a variety of methodologies and tools (described below), solve defined “problem statement” with data-driven insights
Work closely with technical teams to ensure data quality and accuracy, and extract required data
Identify trends and patterns based on data
Define ongoing metrics to track and evaluate progress
Highly analytical with strong, demonstrated problem solving and critical thinking capabilities
Ability to communicate clearly and concisely – both in writing and verbally
“Owner's” attitude, including a willingness to tackle problems through to solutions and an ability to work both independently and across functions
Preferred
Knowledge of Salesforce software will be helpful contextually, but is not required
Experience with SAS and STATA or other statistical programming language will be useful; willingness and ability to learn quickly
Company
Vivint
Vivint offers an integrated smart home system along with in-home consultation, professional installation, monitoring, and support.
10001+ employees
H1B Sponsorship
Vivint has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (10)
2024 (20)
2023 (19)
2022 (26)
2021 (20)
2020 (24)
Funding
Current Stage
Public CompanyTotal Funding
$1.27BKey Investors
Goldman Sachs
2022-12-06Acquired
2020-01-21Post Ipo Equity· $488M
2020-01-21IPO
Leadership Team
Todd Pedersen
CEO and Founder
Brandon Bunker
Vice President of Artificial Intelligence
Recent News
Company data provided by crunchbase