Convergent Dental · 12 hours ago
Clinical Coach - Northeast Territories
USA
Full-time
Hybrid
Mid Level
$90K/yr - $110K/yrConvergent Dental Inc is a high-energy, high-tech dental systems company that is experiencing rapid growth. They are seeking a Clinical Coach to deliver high-quality remote and on-site training for the Solea® Laser platform, guiding clinicians and staff through best practices and workflow optimization.
BiotechnologyHealth CareMedicalMedical Device
Responsibilities
Deliver in-office and virtual training sessions on proper use, indications, and integration of the Solea® laser
Provide hands-on demonstrations, procedural walkthroughs, and workflow coaching tailored to each practice
Apply adult-learning principles to guide clinicians and staff through skill development and confidence building
Conduct individual and group coaching using structured pathways and best practices
Lead the post-sale onboarding process, with emphasis on the first 90 days of utilization
Develop and manage in-office coaching schedules for assigned accounts; monitor progress and provide targeted refreshers
Guide clinicians in incorporating Solea into daily workflows to enhance efficiency and patient experience
Serve as a trusted clinical resource for case selection, settings, advanced techniques, and operational optimization
Engage dentists, hygienists, assistants, and office teams in clinically relevant conversations to strengthen mastery
Collect customer feedback and share insights with internal stakeholders to improve products and education
Explain laser fundamentals (laser-tissue interaction, energy settings, safety protocols) in accessible, clinical terms
Coach on best practices for safety, maintenance, calibration, and basic troubleshooting of the Solea® laser
Provide technique guidance for soft tissue, hard tissue, and anesthesia-free workflows
Document all training interactions in the designated CRM (e.g., Salesforce)
Collaborate with Sales, Market Development, Education & Training, and Technical Support to ensure cohesive customer experience
Participate in team calibration sessions and skill development to maintain instructional consistency
Qualification
Required
Experience in dental practices utilizing advanced technologies
Experience providing clinical education, chairside support, or technical training to clinicians or clinical staff
Strong verbal communication and presentation skills; ability to simplify complex clinical concepts
Comfort working with rapidly evolving technology and equipment
Certification or associate's degree in dental hygiene (RDH) or international dental school (DDS/DMD)
Laser Safety Officer certification (or ability to obtain within a defined timeframe)
Preferred
Hands-on experience with laser-based or energy-based clinical technologies
Experience managing customer onboarding or clinical implementations in a field-based environment
Salesforce or CRM experience
Bilingual (French, Spanish, others)
Company
Convergent Dental
Convergent Dental develops a computer-guided, laser-based drilling, and cutting system for dentists.
Founded in 2011
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$115.15MKey Investors
Trinity CapitalArboretum VenturesLRVHealth
2023-04-24Series Unknown· $5M
2023-04-24Debt Financing· $20M
2021-10-29Series C· $40M
Leadership Team
Rob Gershon
CEO and Board Director
Kristy Burns, CMP
Events & Partnerships Manager
Recent News
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