Ford Pro · 2 months ago
Ford Integrated Services -Business Program Manager
2001 15th St, Detroit, MI, 48216, US
Full-time
Hybrid
Senior Level
6+ years expFord Pro is committed to transforming customer experiences by integrating hardware, software, and services. They are seeking a Business Program Manager to lead cross-functional teams, optimize processes, and manage complex initiatives to enhance operational efficiency.
AutomotiveFleet ManagementSoftware
No H1B
Responsibilities
Own the system, not just the plan - Serve as the single source of truth across scope, dependencies, risks, and decisions. Translate strategic intent into executable plans and ensure teams stay aligned as conditions change
Lead executive-level governance and decision-making - Design and run governance forums that drive clarity, accountability, and timely decisions. Frame trade-offs, escalate risks with context, and guide leaders toward resolution
Influence without authority - Build credibility across stakeholders. Resolve conflict, align incentives, and keep teams moving forward even when priorities compete
Anticipate and manage risk proactively - Identify systemic risks early, not just delivery issues. Drive mitigation plans that balance speed, quality, and business impact
Model strong program leadership behaviors - Demonstrate clear thinking, decisive action, and calm execution under pressure. Set the tone for accountability, transparency, and follow-through
Qualification
Required
Bachelor's degree in Business, Management, Economics, or a related field, or equivalent demonstrated business operations experience (e.g., PMO, strategy, operations, portfolio management)
6+ years of experience leading cross-functional programs with competing priorities
3+ years operating autonomously in ambiguous, unstructured environments, where success required judgment, prioritization, and trade-off decisions, not just execution against a defined backlog
Demonstrated business acumen, translating strategy into execution plans, defining success metrics, and managing outcomes against business objectives
Experience establishing and using dashboards to drive decisions, surface risk, and communicate progress to senior leaders
Strong executive communication skills, having the ability to synthesize complex information, frame decisions, and influence without authority
Proven stakeholder management and relationship-building skills, with the ability to align teams with conflicting incentives and perspectives
Confidence leading through ambiguity, balancing structure with adaptability, and making progress without perfect information
Emotional intelligence and sound judgment, the ability to navigate tension, challenge constructively, and maintain trust across teams
Note: This role is not a technical program manager position. While technical fluency is valuable, success in this role depends on business judgment, influence, and execution leadership
Preferred
Experience working within a PMO, Portfolio Management, or Operations, including governance design, standards, metrics, or operating cadences
Experience leading multi-workstream programs where success depended on coordination, sequencing, and executive alignment rather than technical depth
Exposure to financial planning, capacity management, or investment trade-off discussions
Beyond just leading projects, experience specifically contributing to or managing PMO functions (e.g., governance, standards, metrics, tool administration)
Experience leading larger, interconnected programs composed of multiple projects, demonstrating a higher level of strategic oversight and coordination
Experience in developing and implementing enterprise-wide risk management frameworks, performing quantitative risk analysis, and facilitating risk mitigation strategies across multiple projects
Benefits
Immediate medical, dental, vision and prescription drug coverage
Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more
Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
Vehicle discount program for employees and family members and management leases
Tuition assistance
Established and active employee resource groups
Paid time off for individual and team community service
A generous schedule of paid holidays, including the week between Christmas and New Year’s Day
Paid time off and the option to purchase additional vacation time.
Company
Ford Pro
Ford Pro is a productivity accelerator designed to drive the business forward, delivering solutions to commercial customers of all sizes.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Andrew Frick
Interim Head
Recent News
2025-10-04
2025-10-01
Company data provided by crunchbase