Segal Communications · 20 hours ago
Public Relations Account Manager
San Francisco, CA
Full-time
Hybrid
Senior Level
5+ years expSegal Communications is an award-winning public relations agency headquartered in San Francisco. They are seeking a Public Relations Account Manager to oversee client accounts, manage team performance, and contribute to business growth while ensuring exceptional client satisfaction.
Communications InfrastructurePublic RelationsSocial Media
Responsibilities
A senior contact for client accounts - always confirming client satisfaction
Responsible for overall client management and agency performance on assigned accounts
Campaign oversight, serve as a project manager: anticipate account needs, devise a plan, assign responsibilities, and ensure on-time deliverables
Ensure team is servicing the client at an appropriate level; manage client expectations
Achieve exceptional outcomes for current clients and manage an extended portfolio, ensuring consistency of service is delivered in line with company policy
Develop senior press relationships and manage contacts with key commentators, industry spokespeople, and sector influencers
Manage a team that may include account executives, account coordinators, and interns
Provide leadership, direction, and guidance to direct reports to drive a positive work culture; develop & mentor junior team members into comms pros of the future
Conduct regular check-ins and performance reviews with junior team members
Actively contribute to the growth of the business; identify and develop new business opportunities; participate in new business development
Qualification
Required
5 years of experience working in public relations
Comfort in taking the responsibilities of a managerial role
Exceptional ability to act as a trusted advisor to clients
Demonstrated ability to develop creative and thorough communications plans and achieve set KPIs
Excellent project management skills with strong organizational and planning skills - a planner by nature, Monday, Asana, and Airtable are your favorite tools - you watch organizing videos in your free time
Aligns with Segal's philosophy that talent development is about positive reinforcement and that mistakes are part of the learning process
Deep understanding of the media landscape and strong media relationships
Exceptional written, verbal, and presentation skills - you can draft a pitch, press release, media alert, or client email in your sleep
Outstanding interpersonal and delegation skills
Thrives under pressure but knows when to take a beat and put what's possible into perspective
Preferred
Bonus if you have experience working on thought leadership
Benefits
Health insurance
Dental insurance
Vision insurance
Long-term disability insurance
Employer matched 401k
Commuter benefits account
Monthly gym stipend after one year of employment
Yearly skill development and education stipend with annual increases
15 days accrued vacation yearly, with an additional 2 days accrued each year of service up to 25 days
Accrued sick leave; bereavement and jury duty time
Parental leave
Summer Fridays
Flexible hybrid work model
A restful end-of-year period, closing our offices during the holiday season
Company
Segal Communications
Segal Communications is a consumer technology and lifestyle agency that helps the world's leading companies, organizations.
11-50 employees
Funding
Current Stage
Early StageTotal Funding
unknown2021-09-08Acquired
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