Customer Engagement Applications jobs in United States
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KLA · 9 hours ago

Customer Engagement Applications

KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. The Applications Engineer will work closely with customers and multi-functional teams to maintain and optimize laser scan tools, develop innovative applications, and drive improvements for next-generation products.

ElectronicsInformation TechnologyManufacturing
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H1B Sponsor Likelynote

Responsibilities

Deliver expert technical support that ensures optimal tool performance in customer fabs
Implement detailed installation plans
Develop and implement applications that solve customer problems using existing and pre-release products
Work with engineering teams to resolve hardware/software issues, scope feature requests to improve current products, and collect requirements for future products
Coordinate activities with customers and internal teams
Maintain strategic customer relationships
Deliver technical presentations and customer training
Assist sales teams with technical assessments and product specifications
Travel Required up to 20% to support high-volume manufacturing sites

Qualification

Semiconductor fabricationSystem-level troubleshootingSemiconductor process flowsCleanroom experienceData analysis toolsCustomer focusTechnical leadershipProblem-solving skillsCommunication skillsProject management

Required

Doctorate (Academic) Degree and 0 years related work experience; Master's Level Degree and related work experience of 3 years; Bachelor's Level Degree and related work experience of 5 years
Experience in semiconductor fabrication or equivalent educational experience
Strong knowledge of semiconductor process flows and defect types
Experience in system-level troubleshooting, diagnostics, and reporting
Cleanroom experience and semiconductor device characterization
Familiarity with computer operating systems, networking, and analysis tools

Preferred

Strong customer focus and ability to build collaborative relationships
Motivation to innovate and proactively deliver exceptional customer outcomes
Proven technical leadership and problem-solving skills
Excellent communication, teamwork, and project management skills
Ability to present technical content to diverse audiences
Data analysis tools (Excel, JMP, Minitab, Igor, Origin, ImageJ, etc.)

Benefits

Medical
Dental
Vision
Life
Other voluntary benefits
401(K) including company matching
Employee stock purchase program (ESPP)
Student debt assistance
Tuition reimbursement program
Development and career growth opportunities and programs
Financial planning benefits
Wellness benefits including an employee assistance program (EAP)
Paid time off
Paid company holidays
Family care and bonding leave

Company

Kla creates tools and services that promote innovation in the electronics industry.

H1B Sponsorship

KLA has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (343)
2024 (218)
2023 (191)
2022 (277)
2021 (200)
2020 (226)

Funding

Current Stage
Late Stage

Leadership Team

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Lisa Grunwald
FISH Philosophy CEO
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Rick Wallace
President & CEO
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