NineStar Connect · 1 day ago
NineStar Connect - Installation & Repair Technician
Greenfield, IN
Full-time
Onsite
Mid Level
4+ years expNineStar Connect is an innovative community-minded cooperative providing essential utility services in Central Indiana. They are seeking a highly motivated Installation & Repair Technician to install and maintain broadband, security, and voice services for residential and business customers.
IT ManagementOutsourcingSecurityTelecommunications
Responsibilities
Install and repair broadband, security, access control, wireless, key systems (phone systems), and voice services for residential and business customers
Use fiber and copper infrastructure to set up and maintain systems, test equipment, and program devices
Troubleshoot service issues, wiring problems, faulty equipment, and network disruptions
Provide product training to customers on installed services
Complete service documentation including work orders, reports, billing, and timesheets
Maintain a clean and stocked service vehicle and ensure proper use of company tools and equipment
Participate in an on-call rotation for repair and emergency service
Operate company vehicles, including a bucket truck, and follow safety protocols for ladders and fall protection
Qualification
Required
Knowledge of: Broadband, security, voice, wireless, and key systems
Knowledge of: Fiber and copper networks, electronic practices, and in-home wiring
Knowledge of: Basic electricity, computer software, and service documentation
Knowledge of: General office practices and customer service standards
Skills in: Preparing work orders, tickets, and time sheets
Skills in: Using service equipment, hand tools, and fall protection gear
Skills in: Troubleshooting and resolving service issues independently
Skills in: Managing multiple tasks and priorities in a fast-paced environment
Ability to: Work independently and make sound technical decisions
Ability to: Collaborate effectively with team members and external vendors
Ability to: Follow technical instructions and safety protocols
Ability to: Lift up to 60 lbs and work at various heights
Education & Experience: High School diploma or equivalent + 4 years of combined experience and/or education in communications, telephone, or data systems
Required Certifications: Network+ and BICSI Technician (TECH)
Benefits
Medical, dental, and vision insurance
401k matching
Paid parental leave
Short term disability
Long term disability
Life insurance
Profit sharing
Various service discounts
Wellness programs with paid incentives
On-site fitness centers available at each office location
Company
NineStar Connect
NineStar Connect is a smart utility.
51-200 employees
Funding
Current Stage
Growth StageRecent News
Inside INdiana Business
2025-10-20
2025-10-16
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