S&P Global · 17 hours ago
Head of Business Operations and Controls
New York, NY
Full-time
Onsite
Director/Executive
$235K/yr - $250K/yr
8+ years expS&P Global is a leading provider of credit ratings, benchmarks, analytics, and workflow solutions. The Head of Business Operations & Controls is a senior leadership role responsible for operational risk and governance across the Product & Operations organization, ensuring strong controls and driving automation initiatives.
AnalyticsBusiness IntelligenceCreditEnterprise SoftwareFinanceFinancial ServicesInformation ServicesMarket Research
Responsibilities
Own and continuously evolve the first line operational risk and control framework across Product & Operations, ensuring alignment with enterprise risk management standards
Accountable for the design, implementation, and ongoing monitoring of key controls, including process controls, preventative and detective controls
Act as the primary first line partner to Risk, Compliance, Legal, and Internal Audit, supporting audits, regulatory reviews, and issue management (MAPs)
Responsible for engagement with external auditors involved in assessing S&P DJI’s first line of defense, e.g., S&P DJI’s engagements for IOSCO assurance reviews, and timely action plans to address observations and findings
Ensure governance frameworks enable scalability and innovation while safeguarding regulatory compliance and the integrity of S&P DJI’s index production process
Advance our technology-forward approach to risk, governance and controls, including autonomous monitoring and surveillance, software-based, repeatable solutions and process automation. Upskill first line team members’ application of technology to their work
Lead cross-functional initiatives to streamline operational processes, reduce friction, and improve end-to-end execution across Product & Operations
Establish and track operational KPIs and risk indicators (KRIs) to enable data-driven decision-making and proactive risk management
Drive consistency in operational standards, documentation, and ways of working across global teams
Own business continuity, risk tabletop and all protocols to prepare and pressure test the business’ response to catastrophic events
Lead a team tasked with identifying and prioritizing automation opportunities that enhance control effectiveness, promote efficiency, reduce risk, and deliver customer outcomes
Oversee structured delivery of operational initiatives using agile project and change management disciplines, ensuring timely execution, transparent documentation and measurable outcomes
Partner with Technology to ensure automation solutions are fit-for-purpose, production-ready, and sustainable
Act as a trusted advisor to senior leaders, providing clear insight on operational risk, control health, execution trade-offs and automation/AI potential
Build and lead high-performing teams with strong accountability, continuous improvement mindsets, and enterprise perspective
Grow an organization rooted in business partnership, accountability, transparency, and outcome orientation
Qualification
Required
Bachelor's degree in Business, Operations, Engineering, Finance, or a related discipline
8-10+ years of experience in business operations, operational risk, controls, governance, or transformation roles within regulated or complex environments
Data information services and technology industry experience, particularly operating under regulatory oversight
Demonstrated expertise operating as or alongside a First Line of Defense function, with hands-on ownership of controls, issue management, and audit engagement
Proven track record of leading cross-functional initiatives that balance risk, cost, upside, efficiency, and speed
Strong analytical capability with experience defining and applying KPIs, KRIs, and control metrics to inform decisions and keep stakeholders abreast of progress
Executive-level communication and influencing skills, with the ability to challenge and partner effectively with senior stakeholders
Practical experience with process improvement and automation approaches (e.g., Lean, Agile, continuous improvement, workflow automation)
Preferred
Advanced degree in Business, Operations, Risk Management, or a related field
Professional certifications such as Lean Six Sigma, PMP, Agile, or risk-related credentials (e.g., ORM, CRISC) are advantageous
Experience partnering with Product and Technology teams to embed controls into automated and digital workflows
Demonstrated success scaling governance and controls in periods of organizational growth or transformation
Benefits
Health & Wellness: Health care coverage designed for the mind and body.
Flexible Downtime: Generous time off helps keep you energized for your time on.
Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.
Company
S&P Global
S&P Global is a market intelligence company that provides financial information and data analytics services.
10001+ employees
H1B Sponsorship
S&P Global has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (28)
2024 (26)
2023 (30)
2022 (38)
2021 (46)
2020 (38)
Funding
Current Stage
Public CompanyTotal Funding
$1.75B2025-12-01Post Ipo Debt· $1B
2023-09-07Post Ipo Debt· $750M
2016-04-28IPO
Leadership Team
Martina Cheung
President and CEO
Rick Goldberg
Division Chief Financial Officer
Recent News
2026-01-23
Benzinga.com
2026-01-23
2026-01-22
Company data provided by crunchbase