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LTIMindtree · 5 hours ago

Support Specialist

Piscataway, NJ

Full-time

Onsite

New Grad, Entry Level

LTIMindtree is a global technology consulting and digital solutions company dedicated to accelerating innovation and driving AI-centric growth. The Support Specialist will provide frontline technical support, address customer inquiries, and troubleshoot technical issues while ensuring customer satisfaction through effective resolutions.

ConsultingEnterpriseInformation TechnologySoftware

H1B Sponsor Likely

Responsibilities

Provide frontline technical support

Address and resolve customer inquiries

Diagnose and troubleshoot technical issues

Collaborate with internal teams

Document issues and solutions

Ensure customer satisfaction by delivering timely and effective resolutions

Qualification

Technical SupportTroubleshootingCustomer SupportAnalytical SkillsIT Systems FamiliarityTechnical AptitudeBachelor’s DegreePrior ExperienceCommunication SkillsCollaborative Work

Required

Proficient in Technical Support and Troubleshooting to diagnose and resolve issues effectively

Strong Customer Support skills with a proactive and service-oriented mindset

Excellent Communication skills to clearly convey solutions and gather information from customers

Strong Analytical Skills for identifying root causes of technical challenges

Ability to work collaboratively in a fast-paced, on-site environment

Prior experience in a similar role handling technical or customer support is highly beneficial

Preferred

Familiarity with IT systems, software, and overall technical aptitude is preferred

Bachelor's degree in Computer Science, Information Technology, or a related field is advantageous

Company

LTIMindtree

Glassdoor3.6

LTIMindtree is a worldwide technology consulting and digital solutions company that empowers businesses in a variety of sectors.

Founded in 1996

Mumbai, Maharashtra, IND

10001+ employees

https://www.ltimindtree.com

H1B Sponsorship

LTIMindtree has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (2651)

2024 (2855)

2023 (2267)

Funding

Current Stage

Late Stage

Leadership Team

Venu Lambu

Chief Executive Officer & MD

Vipul Chandra

Chief Financial Officer

Recent News

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Company data provided by crunchbase