Caltrans · 6 hours ago
INFORMATION TECHNOLOGY ASSOCIATE
Marysville, CA
Full-time
Hybrid
New Grad, Entry Level
$4,935/mo - $8,740/moCaltrans is an equal opportunity employer in the State of California, dedicated to improving lives and communities through transportation. The Information Technology Associate will support business operations by installing, maintaining, and troubleshooting telecommunications equipment while providing training to clients and end-users.
GovernmentOffice AdministrationPublic SafetyPublic Transportation
Responsibilities
Under the general supervision of an IT Supervisor II, the incumbent serves as a Telecommunications Support Analyst supporting business operations in the Marysville District Office and surrounding areas
The incumbent is responsible for installing, maintaining and troubleshooting telecommunications equipment, including phone systems, Internet and cable networks, and other communication systems
The role requires technical expertise and good communication skills for interacting with customers and colleagues
Maintain and update telecommunication systems, including network infrastructure and peripherals
Document technical configurations and equipment inventory Provide training to clients and end-users on the use of telecommunication equipment and software
Proficiency with communication protocols, including Landline, VOIP, and cellular
Deploy, configure, and maintain iOS on all iPhones and iPads
Troubleshoot hardware, software, and connectivity issues for mobile users
Manage device enrollment, security policies Mobile Device Management, and application deployment
Provide support for mobile email, VPN, and other enterprise apps
Respond to IT service requests via ticketing system
Create/update work instructions, procedures, and user training materials
Additionally, the incumbent provides support for all phases of end user device life cycle management including procurement, deployment, installation, configuration, maintenance and operations, and surplus
Qualification
Required
Possession of a valid driver's license is required when operating a state owned or leased vehicle
Statement of Qualifications (SOQ) required
Describe your experience with telecom inventory systems and monitoring tools
Describe your experience with deployment ticketing systems and data analysis software
If you were given a project to refresh 100 mobile phones spread out across multiple regions, describe the process you would use to ensure data preservation, proper line activation, while maintaining excellent customer satisfaction?
Possession of Minimum Qualifications will be verified prior to interview and/or appointment
If you are basing your eligibility on education, you must include your unofficial transcript(s)/diploma for verification
Unofficial, original, or official sealed transcripts will be accepted and may be required upon appointment
Applicants with foreign transcripts/degrees must provide a transcript/degree U.S. equivalency report evaluation that indicates the number of units and degree to which the foreign coursework is equivalent
Company
Caltrans
From scenic backroads to the busiest freeways, Caltrans keeps California moving.
Founded in 1973
10001+ employees
H1B Sponsorship
Caltrans has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (120)
2024 (93)
2023 (62)
2022 (39)
2021 (37)
2020 (17)
Funding
Current Stage
Late StageTotal Funding
$102.39MKey Investors
U.S. Department of Transportation
2024-09-01Grant· $102.39M
Leadership Team
Anthony Presto
Chief Public Information & Legislative Affairs Officer
Justin Kunert, P.E.
Senior Transportation Engineer - Partnering Program Manager
Recent News
Office of the Attorney General California Department of Justice
2026-01-24
2025-12-13
Los Angeles Business Journal
2025-11-11
Company data provided by crunchbase