Abbott · 8 hours ago
Manager US Field Service
United States
Full-time
Remote
Mid, Senior Level
$113K/yr - $227K/yr
5+ years expAbbott is a global healthcare leader that helps people live more fully at all stages of life. As a Manager US Field Service, you will lead the field-based Connected Health service team and develop strategies for digital health products to enhance customer satisfaction and drive product adoption.
BiotechnologyEmergency MedicineGeneticsHealth CareHealth DiagnosticsManufacturingMedicalMedical DeviceNutritionPharmaceutical
Responsibilities
Responsible for the leadership and management of field-based Connected Health service team
Assists the sales force with positioning digital health products and service solutions to meet the customer requirements
Responsible for determining customer needs, developing account specific strategies, creating customer commitment to change, and building the value of ADC's digital solutions, resulting in the foundation for a smooth implementation and long term customer satisfaction
Leads the Connected Health Integration Executives and is a resource to the commercial sales teams to drive product adoption with customers nationwide
Take leadership role to formulate service sales strategy; proactively identify problems/obstacles and bring them to management attention with options for mitigation
Effectively communication with sales and support teams through regular team meetings to develop best practices, and to motivate them to sell services
Qualification
Required
Bachelor's Degree Preferably in Computer Science or related IT field of study
Minimum 5 years of an equivalent combination of education and work experience
IT Related background in Project Management and supporting digital healthcare solutions including EHR integration and cloud-based products
Expert knowledge of IT applications, infrastructure and impact on business in a hospital/healthcare setting is preferred
Must have high energy level, positive and confident
Experience installing or supporting mission critical software or infrastructure
Strong analytical, communication, and interpersonal skills
Expert at identifying alternative ways to view or define problems and at using many and diverse sources for ideas and inspirations
Preferred
PMP Project Management certification preferred
EPIC experience and/or certification preferred
Benefits
Free medical coverage in our Health Investment Plan (HIP) PPO medical plan
An excellent retirement savings plan with a high employer contribution
Tuition reimbursement
The Freedom 2 Save student debt program
FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree
Company
Abbott
Abbott is a healthcare company that produces diagnostic kits, medical devices, nutritional products, and branded generic medicines.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$6.79M2011-03-15Post Ipo Debt· $0.1M
2009-03-16Post Ipo Debt· $6.69M
1980-12-12IPO
Leadership Team
Robert Ford
President & Chief Executive Officer
Mike Peterson
Senior Vice President
Recent News
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