SPS · 3 hours ago
Receptionist
New York, NY
Full-time
Onsite
Entry Level
$26/hr - $30/hr
2+ years expSPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation. The Receptionist provides exceptional service by greeting and assisting all visitors, answering inbound calls, and maintaining a professional image of the company while supporting various service areas as needed.
ConsultingDocument ManagementHuman ResourcesOutsourcing
Responsibilities
Guest Experience – Register guests with building security; Provides a gracious arrival experience for all colleagues and guests, ensuring they feel welcome and their needs are taken care of; handles all guests with the highest level of hospitality and professionalism; Delivers world-class experiences that will leave a lasting, positive first impression
Hospitality - Captures individual preferences of colleagues and guests for future visits and thinks creatively of ways to accommodate any special requests
Meeting management – Ensure schedule conflicts are resolved in a timely fashion; Troubleshoot and execute problem-solving techniques; Coordinate and serve as a partner to the Administrative Assistants to ensure all guests and meetings are handled professionally and according to specific instructions
Meeting support – Coordinate meeting catering, assist with employee lunch orders, set up china and flatware, and other in-room services, ensure AV is appropriately working, ensure rooms are stocked with supplies, fully organize rooms/chairs before and after meetings
Facilities - Report maintenance needs for resolution and assist with coordination of work, as needed; Escalate maintenance emergencies; Follow through to ensure prioritization and resolution; Address any pantry needs with on-site pantry attendant; Address any cleaning needs/support with the on-site day matron
Administrative – Promptly and professionally answer the main company line and ensure calls and messages are directed appropriately; Assist with reporting and other projects/tasks as assigned
Cross-train floater coverage for backup support
Qualification
Required
Bachelor's degree
2 years professional experience, preferably in a mid to large-sized organization
Proven track record of providing stellar support, strong sense of customer service
Highly professional and positive presence and demeanor
Dependable and punctual
Microsoft Office Applications
Schedule flexibility
Ability to exercise discretion and independent judgement
Attention to detail and accuracy
Maintain composure under pressure
Maintain confidentiality related to business matters
Demonstrates ability to connect, collaborate and communicate effectively
Performance mindset – both “do” job and “improve” job
Fine and/or gross motor skills, including the ability to grasp, lift and/or carry or otherwise move packages on a standard wheeled cart with a load capacity of 60 lbs
Ability to walk, bend, kneel, stand, and/or sit for an extended period of time
Manual dexterity required for operating office machinery (phone, copy machines, binding equipment, etc.)
Ability to lift or move 40 lbs. or greater frequently
Benefits
Medical
Dental
Vision
HCFSA
DCFSA
HSA
Commuter Transit and Parking
Supplemental Life Insurance
Accident Insurance
Critical Illness
Hospital Indemnity
Legal Program
Identify Theft Protection
Pet Discounts
Pet Insurance
Group Home and Auto Insurance
EAP
Short Term Disability
Life Insurance
Education Discounts
401k w/ matching
Entertainment Discounts
Paid Time Off
Company
SPS
SPS provides an end-to-end portfolio of document and business process services, processes, data, and technology services.
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Dan Moscatiello
Chief Executive Officer
Ralf Schulz
Chief Financial Officer
Recent News
2025-09-12
Company data provided by crunchbase